Night Audit Supervisor: Full-Time Only

Concord Hospitality Enterprises•Atlanta, GA

12d•$19 - $22

About The Position

As a Night Audit Supervisor at Concord Hospitality, you will oversee nightly Front Office and Night Audit operations. You will serve as the primary contact for guests and hotel departments during the overnight shift, ensuring smooth operations, accurate reporting, and a safe, welcoming environment. This position may also support the PM shift, and shift times vary. Open availability to work nights and weekends is required. Applicants must submit a resume to be considered.

Requirements

At least 2 years of Front Desk Clerk or Night Auditor experience.
Open availability to work nights and weekends; shift times vary and the role also supports the PM shift.
Strong decision-making skills and knowledge of hotel policies and procedures.
Excellent oral and written communication skills.
Good telephone etiquette and a professional demeanor.
Ability to work independently during overnight shifts.
Commitment to guest satisfaction, safety, and operational excellence.
A resume must be submitted with the application.

Nice To Haves

Supervisory experience in front office or night audit operations.
FSPMS experience.

Responsibilities

Supervise night audit employees, including training, scheduling, and performance reviews.
Reconcile and complete daily front desk work; run the trial balance to post rooms and close the day.
Generate accounts receivable and next-day reports for Front Office, Housekeeping, Sales, and the Executive Office.
Investigate service and safety issues, initiate incident reports, and monitor investigations through timely resolution.
Check guests in and out, operate telephone lines, and assist with guest needs.
Escort guests to rooms when feasible and provide courteous support throughout the shift.
Carry out additional duties and reasonable management requests as assigned.