Night Audit- Relief Night Manager

SALAMANDER CHARLESTON EMPLOYER LLC•Charleston, SC

62d

About The Position

The Night Auditor is the front-line service contact whose performance shapes the guest experience. The role checks front office accounting records for accuracy and summarizes information for the hotel's financial records. It tracks room revenue, occupancy percentages, and other front office operating statistics; prepares a daily summary of cash, check, and credit card activity; and posts room charges, room taxes, and guest transactions not posted by the daytime front office team. The position also supports reservation and check-in processes, attends to guest needs, helps coordinate end-of-day work, and is responsible for the front desk's overall operations and appearance. The role includes assisting the security team by driving valet cars for parking.

Requirements

High school diploma or GED.
Three to five years of related experience.
Ability to speak, read, write, and understand the primary languages used in the workplace.
Good verbal and written communication skills.
Thorough knowledge of computer processing systems and ability to perform operations manually when necessary.
Knowledge of computer accounting programs, math skills, and budgetary analysis capabilities.
Ability to manage a high workload volume with organization and control.
Ability to solve problems and make rational decisions.
Ability to prepare and analyze data, figures, and computer-generated transcriptions.
Ability to apply common-sense understanding to written, oral, or diagrammed instructions and address problems involving several concrete variables in standardized situations.
Complete the South Carolina state-approved ServSafe Alcohol Online Course and Exam within 30 days of hire.
Possess a valid ABL Server License issued by the state of South Carolina within 30 days of hire.

Nice To Haves

Bachelor's degree preferred.

Responsibilities

Handle reservations, welcome guests, and check them into their rooms.
Respond to guest requests and coordinate with other hotel workers on necessary end-of-day tasks.
Take payments, reconcile accounts, and run end-of-day reports in the property management system.
Check front office accounting records for accuracy and compile information for hotel financial records.
Track room revenue, occupancy percentages, and other front office operating statistics.
Prepare a summary of daily cash, check, and credit card activities.
Post room charges, room taxes, and guest transactions not posted during the day by the front office team.
Oversee the overall operations and appearance of the hotel's front desk.
Attend to guest needs, especially during check-in and check-out.
Assist with driving valet cars so the security team can park them.