New/Used Car Sales Manager

Oak Ridge Nissan•Oak Ridge, TN

8d•Onsite

About The Position

Oak Ridge Nissan is seeking a dynamic, results-driven New/Used Car Sales Manager to lead its new and used vehicle sales team in Oak Ridge, Tennessee. The manager oversees day-to-day sales operations, drives performance against sales goals, manages vehicle inventory and pricing, and supports customers throughout the sales process. The role includes setting goals and expectations, motivating and developing sales staff, assisting with deal closing and negotiations, and partnering with the General Manager on inventory planning and departmental expenses. The position also focuses on customer relationships, business metrics, and dealership profitability. The manager analyzes performance to identify shortfalls and growth opportunities, develops and implements action plans, and works with other departments to support customer satisfaction. Oak Ridge Nissan describes itself as an award-winning employer and offers factory training, tuition reimbursement for ASE programs, and career advancement opportunities.

Requirements

Proven automotive sales experience; success in auto retail sales.
Strong leadership and team management skills, including the ability to mentor and train others.
Excellent communication, interpersonal, and customer service skills.
Ability to analyze sales data and business metrics and develop actionable plans.
Self-motivated, results-driven, and enthusiastic about achieving or exceeding sales targets.
Knowledge of the automotive industry and current market trends.
Organizational and follow-up skills.
Experience and willingness to work with technology.
Valid driver’s license and a clean driving record.
High school diploma or equivalent.
Reliable transportation.

Nice To Haves

Automotive dealership management experience is preferred.
Familiarity with dealership management software.
Enthusiasm for training sales team members and working in a collaborative environment.

Responsibilities

Lead and manage new and used car sales teams to achieve targeted sales goals and performance expectations.
Develop and implement sales strategies, processes, and action plans to improve results.
Work directly with customers, build lasting relationships, and establish a network of clients and prospects.
Oversee inventory management and pricing strategies, and partner with the General Manager to plan and run vehicle inventory.
Train, coach, mentor, and support sales staff, including facilitating regular sales training and assisting with closing deals.
Set a clear vision and goals for sales performance, and engage and motivate the team to achieve them.
Lead negotiations and ensure customers understand vehicle purchase options and pricing.
Drive business through active involvement in daily operations.
Assist in managing controllable expenses for the New and Used Vehicle Departments.
Analyze sales and business metrics to identify trends, address shortfalls, and improve performance and profitability.
Collaborate with finance, service, and other departments to maximize customer satisfaction and dealership profitability.
Ensure compliance with company policies and applicable legal regulations.