New and Used Car Sales Representative

DARCARS Automotive Group•Mount Kisco, NY

About The Position

DARCARS BMW of Mt. Kisco is hiring a BMW Car Sales Representative to help customers find vehicles and deliver a luxury buying experience in person and online. The role works with Sales Consultants, Managers, and Finance professionals in a fast-paced dealership environment. Sales representatives present and demonstrate BMW vehicles, guide customers through purchase and leasing options, complete sales paperwork, coordinate delivery, and maintain customer relationships that encourage repeat and referral business. Top sales performers can earn up to $150K+.

Requirements

Strong communication, presentation, and customer service skills.
Passion for BMW vehicles and the luxury automotive industry.
Team-oriented mindset and strong drive to succeed.
Ability to thrive in a fast-paced, high-performance environment.
Flexible schedule, including evenings and weekends.
Valid driver’s license and safe driving record.
High school diploma or GED.
At least 18 years old and able to pass pre-employment screening.

Nice To Haves

Previous automotive or luxury sales experience.
Bilingual Spanish or Korean.

Responsibilities

Conduct business professionally, ethically, and with a customer-focused approach.
Follow the DARCARS approach to selling BMW vehicles.
Welcome customers and listen carefully to their needs.
Present BMW vehicles and explain features, technology, performance, options, and specifications relevant to each customer.
Provide an exceptional luxury customer experience throughout the sales process.
Conduct professional BMW vehicle demonstrations and test drives.
Follow test-drive procedures, including obtaining proper identification and using designated routes.
Demonstrate BMW technology, safety features, performance capabilities, connectivity, and vehicle controls.
Suggest appropriate optional equipment, accessories, protection products, warranties, and other products.
Compute and quote vehicle pricing accurately.
Work with the Finance team to assist customers with financing and leasing options as needed.
Complete required sales paperwork accurately and efficiently.
Arrange vehicle delivery, registration, and customer orientation.
Address customer concerns and maintain a high level of customer satisfaction.
Maintain strong knowledge of the BMW lineup, including features, specifications, pricing, packages, options, and standard equipment.
Stay current on new BMW models, technologies, product updates, and manufacturer programs.
Develop and maintain a prospect and customer follow-up system.
Build long-term customer relationships and generate repeat and referral business.
Participate in required BMW and DARCARS training programs.
Use online and digital retailing tools to assist customers through the purchasing process.
Use video and virtual communication tools to assist customers when appropriate.
Follow up promptly and professionally with internet, phone, showroom, and digital leads.
Work with the General Manager to develop personal income goals consistent with DARCARS standards and strategies to achieve them.
Comply with DARCARS policies and procedures and BMW standards.
Maintain a professional appearance and represent the BMW brand appropriately.
Perform other duties as assigned.