New Store Opening NSO Coordinator

ZINGAS Blinds Shutters Shades

18h•$52,000 - $65,000•Remote

About The Position

Zinga's is hiring a New Store Opening (NSO) Coordinator to lead the day-to-day launch process for multiple new franchise locations at once. Each launch follows a structured, week-by-week NSO Launch Map that begins about 13 weeks before opening and continues through the first month in business. The coordinator keeps tasks, vendors, and franchise owners on schedule, flags risks early, and helps ensure locations are ready to open. The role supports a growth plan of approximately two new franchisees per month and hands off each launch to the franchise coaching team after about four weeks of operation.

Requirements

At least 2 years of experience in project coordination, franchise onboarding, or operations.
Ability to manage several concurrent deadlines without losing details.
Clear, warm communication with business owners and ability to keep them accountable to timelines.
Willingness to travel occasionally; travel is described as light.

Nice To Haves

Experience in home services, multi-unit operations, or a franchise system.
Experience with GoHighLevel, JobTread, or similar CRM and field-service tools.
Ability to learn software quickly.

Responsibilities

Own each assigned franchisee's launch timeline from signing through about four weeks after opening, then hand off to the franchise coaching team.
Run weekly launch calls with new owners to review checklist progress, assign next steps, and remove roadblocks.
Coordinate starter-pack orders, including samples, displays, and installation equipment, along with vehicle and branding setup and insurance and licensing documentation.
Set up and verify new territories in the technology stack, including GoHighLevel CRM and lead routing, the Zinga's Estimator Tool, and JobTread project management.
Schedule new owners and their first hires into monthly training cohorts and track completion.
Partner with Franchise Marketing to prepare local listings, launch campaigns, and grand-opening events on time.
Maintain the system-wide launch tracker so leadership can view the status of each opening.
Identify factors that slow launches and propose improvements to the NSO playbook, checklists, and templates.