New Homes Account Manager

Zoopla

2d•Hybrid

About The Position

Zoopla is a UK property brand whose mission is to help people make better home decisions by connecting them to their home and providing personalised insights for moving, managing or financing. The New Homes Account Manager owns client relationships for several UK housebuilders and develops and executes sales strategies to grow revenue and strengthen partnerships. The role combines strategic account management with new-business acquisition, including converting pre-qualified meetings and sourcing new business meetings. The Account Manager works closely with the New Homes Sales Manager and wider Sales, Operations and Marketing teams to identify growth opportunities, plan initiatives and deliver sustainable revenue growth.

Requirements

Proven sales or account management experience with a record of meeting and exceeding revenue KPIs, renewing contracts and identifying strategic growth opportunities.
Ability to cultivate and maintain trusted relationships with senior and executive-level client stakeholders.
Ability to analyse campaign data, market trends and insights and communicate return on investment effectively.
Confidence converting pre-qualified leads and sourcing new business opportunities.
Ability to develop short- and long-term territory plans, prepare client presentations and handle complex deal negotiations.
Strong communication and collaboration skills, including the ability to work across Sales, Marketing and Operations teams.
Ability to work in a dynamic, fast-paced environment.

Responsibilities

Own client relationships for assigned UK housebuilder accounts and act as a trusted partner and advisor.
Plan, forecast and implement digital campaigns with clients.
Achieve agreed revenue and growth targets across Zoopla marketplace products, maximising revenue from assigned clients and prospects.
Analyse campaign results, market trends, competitor insights and other data to identify opportunities and anticipate challenges.
Manage renewals of existing contracts.
Prepare and deliver clear, compelling client-facing presentations.
Use Zoopla market insight, reporting and data tools for planning, reporting and campaign insights.
Maintain a thorough understanding of clients, the new-build sector and market trends.
Meet ongoing sales KPIs and revenue targets.
Collaborate with Sales, Operations and Marketing leadership teams.
Handle escalations and participate in complex sales situations to negotiate or resolve disputes and ensure customer satisfaction.
Conduct sales forecasts and pipeline reviews, territory planning, demand generation, deal strategy development and trend analysis.
Win new business by converting prospective clients, including housebuilders, housing associations and build-to-rent developers, to Zoopla memberships.
Lead strategic and tactical planning for assigned accounts in partnership with the channel Director.
Develop and execute short- and long-term plans to achieve growth objectives and align working practices with sustainable revenue growth.
Build and maintain senior client relationships, identifying revenue opportunities by understanding client needs.
Demonstrate strong account management practices, lead by example and promote best practice.

Benefits

Hybrid setup with three days each week in the Tower Bridge office.
25 days of annual leave, with additional leave benefits including extra days for length of service and other leave perks.
Cycle-to-work and electric-car schemes.
Free Calm App membership.
Enhanced parental leave.
Fertility treatment financial support.
Group income protection and private medical insurance.
On-site gym in London.
Company pension contribution of 7.5%.
Discretionary annual bonus of up to 10% of base salary.