New Homes Sales Counselor

UnionMain Homes•Royse City, TX

About The Position

The New Homes Sales Counselor is responsible for achieving and exceeding company sales and closing goals by engaging prospective buyers, identifying their home needs and interests, and converting community traffic into sales. The role supports buyers throughout the design, financing, home-start, construction, and closing processes, coordinating appointments and following up to help ensure buyer activities are completed on time. The counselor develops and maintains knowledge of home features, options pricing, design-center selections, and competing products in the sub-market. The position also promotes the company’s preferred lender, uses UMH sales technology and customer-management software, and places and monitors on-site sales signage. Work takes place in a typical sales office and at various locations for sales activities; hours may vary and include weekends.

Requirements

  • At least 2 years of high sales performance in new or existing home sales, or similar experience or industry.
  • Entrepreneurial and customer-focused mindset.
  • Strong demonstration of product-demonstration principles, sales techniques, and quality customer service.
  • Strong verbal and written communication skills, with adaptability to varying styles and the ability to project a positive company image.
  • Valid driver's license and insurance for business travel by automobile.
  • Computer proficiency.

Nice To Haves

  • Experience with Brix and other office business software is preferred.

Responsibilities

  • Achieve and exceed company-established sales and closing goals.
  • Build rapport with prospective buyers and determine their home needs and interests.
  • Convert community traffic into sales to meet company goals.
  • Promptly follow up with potential buyers.
  • Present the value of using the preferred lender and achieve the preferred-lender capture-rate goal.
  • Maintain working knowledge of sub-market competition.
  • Assist buyers through the design, loan, start, construction, and closing process to ensure timely completion of buyer activities.
  • Coordinate appointments and follow up as needed.
  • Develop knowledge of home features, options pricing, and design-center selections and communicate these effectively to customers.
  • Use UMH sales technology, including automated sales contracts and customer-management software.
  • Place and monitor on-site signage, such as home-site, inventory, and open-house signs.
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