New Homes Sales Counselor

UnionMain Homes•Fate, TX

About The Position

The New Homes Sales Counselor builds relationships with prospective buyers, identifies their home needs and interests, and converts community traffic into sales. The role is responsible for achieving company sales and closing goals, following up with potential buyers, and communicating the value of the company’s preferred lender. The counselor supports buyers throughout the design, financing, construction, and closing process, coordinating appointments and follow-up to help ensure timely completion of buyer activities. The position also requires knowledge of home features, options pricing, design-center selections, and competing homes in the sub-market, as well as use of company sales technology and placement and monitoring of on-site signage. Work takes place in a typical sales office using standard office equipment. The work is typically active and fast-paced, with frequent schedule and priority changes and short-notice activity. Travel to various locations for sales activity is required. Walking and standing are necessary, and occasional lifting of up to 20 pounds is required. Work hours may vary and include weekends.

Requirements

  • At least 2 years of high sales performance in new or existing home sales, or similar experience or industry.
  • Entrepreneurial and customer-focused mindset.
  • Strong demonstration of product-demonstration principles, sales techniques, and quality customer service.
  • Strong verbal and written communication skills, adaptability to varying styles, and the ability to project a positive company image.
  • Valid driver’s license and insurance for business travel by automobile.
  • Computer proficiency.

Nice To Haves

  • Experience with Brix and other office business software is preferred.

Responsibilities

  • Achieve and exceed company-established sales and closing goals.
  • Meet and build rapport with prospective buyers and determine their home needs and interests.
  • Convert community traffic to sales to meet company goals.
  • Promptly follow up with all potential buyers.
  • Present the value of using the preferred lender and achieve the preferred-lender capture-rate goal.
  • Maintain working knowledge of all sub-market competition.
  • Assist buyers through the design, loan, start, construction, and closing process; coordinate appointments and follow up as needed to ensure timely completion of buyer activities.
  • Develop thorough knowledge of home features, options pricing, and design-center selections and communicate them effectively to customers.
  • Use all UMH sales technology, including automated sales contracts and customer management software.
  • Place and monitor on-site signage as needed, including home-site, inventory, and open-house signs.
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