New Home Sales Specialist

Smith Douglas Homes•Dickson, TN

About The Position

Smith Douglas Homes is seeking a passionate and driven New Home Sales Specialist to represent the community and guide prospective homebuyers through the homebuying process. The role involves helping customers find the right home, understand their options, and navigate their purchase while delivering an exceptional customer experience and representing the company’s commitment to integrity and value. The specialist welcomes prospective buyers at the model home, builds customer relationships, presents home designs and community offerings, and manages leads and sales activities. The role works with construction, mortgage, and closing teams to support a seamless customer experience. Weekend availability is required. Employment is contingent upon successfully completing a background check and drug screening; the company is a certified Drug Free Workplace.

Requirements

  • At least 3 years of proven success in sales, customer service, real estate, retail, hospitality, or a related field.
  • Strong communication, relationship-building, and negotiation skills.
  • Self-motivated, with a competitive drive and a passion for helping customers.
  • Ability to manage multiple prospects and priorities simultaneously.
  • Professional, positive, and customer-focused attitude.
  • Weekend availability.
  • Active real estate license or willingness to obtain one as required by state regulations.
  • Successful completion of a background check and drug screening is required for employment.

Nice To Haves

  • Experience in new home sales.

Responsibilities

  • Welcome prospective homebuyers and provide an outstanding model home experience.
  • Build relationships with customers and guide them through the home-buying journey.
  • Present home designs, community amenities, floorplans, pricing, and financing options.
  • Generate and follow up on leads through phone, email, social media, and community outreach.
  • Maintain an active sales pipeline and consistently achieve sales goals.
  • Collaborate with construction, mortgage, and closing teams to ensure a seamless customer experience.
  • Use CRM tools to track customer interactions and manage sales activities.
  • Stay informed about market trends, competitor offerings, and local real estate conditions.

Benefits

  • Competitive base salary plus uncapped commission potential.
  • Comprehensive training and professional development programs.
  • Career advancement opportunities within a growing organization.
  • Supportive team environment focused on collaboration and success.
  • Health, dental, and vision benefits.
  • Paid time off.
  • Retirement savings options.
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