New Customer Acquisition Representative II (R-20106)

Dun & Bradstreet•Jacksonville - Florida - United States, FL
•Onsite

About The Position

The New Customer Acquisition Representative II is part of Dun & Bradstreet’s New Business Sales function, which sells company products and services to new and existing clients and develops or expands accounts primarily through telephone sales. The role focuses on growing revenue by identifying new-logo and win-back opportunities and closing cross-sell opportunities, with select up-sell opportunities in the existing customer base. It is intended for a developing professional who builds trusted-advisor relationships with clients, communicates the value of Dun & Bradstreet solutions through consultative selling, and manages a sales pipeline to meet annual quota objectives. The position also requires accurate Salesforce data, completion of required D&B certifications, and collaboration with internal stakeholders. Regular attendance in the office is expected.

Requirements

  • At least two years of high-value business-to-business solution sales experience.
  • Proven success in new customer acquisition.
  • A proven track record of consistent sales achievement; highly driven, focused, and committed.
  • Ability to work independently and as part of a team, adapting to and managing change in an evolving environment.
  • Ability to manage and report on opportunities throughout the stages of the sales pipeline.
  • Ability to operate in a high-velocity, metrics-driven sales organization.
  • Positive can-do attitude, sense of urgency, and strong desire to succeed.
  • Strong phone presence, active listening, negotiation, and closing skills.
  • Excellent verbal and written communication skills.
  • Ownership mindset, problem-solving ability, curiosity, initiative, and willingness to collaborate.
  • Ability to sit, speak, and operate a telephone and/or computer for long periods.
  • Ability to handle pressure, stressful conditions, and conflict resolution.
  • Ability to work day, evening, and/or weekend hours as needed.
  • Ability to travel by any form of transportation, as required.
  • Ability to lift, push, and pull, as required.
  • Ability to stand, walk, climb, kneel, crouch, and bend over for work at office premises and events.
  • Regular attendance in the office.

Nice To Haves

  • Bachelor’s degree preferred.
  • Salesforce expertise is a plus.
  • Continuous growth mindset and willingness to learn through social experiences, stakeholder and colleague relationships, mentoring, courses, and programs.

Responsibilities

  • Build strong, positive client relationships and serve as a trusted advisor on Dun & Bradstreet solutions.
  • Prospect, qualify, and process leads from various lead-generation sources.
  • Develop and maintain an active pipeline of forecasted sales to meet annual quota objectives.
  • Identify new-logo and win-back opportunities and close cross-sell opportunities, including select up-sell opportunities in the existing customer base.
  • Communicate the value proposition to prospective customers through a consultative sales process to convert prospects into customers.
  • Maintain consistent and accurate data in SFDC to support territory and account planning and forecasting.
  • Complete required D&B certifications.
  • Perform additional duties as assigned.
  • Collaborate with external clients and internal stakeholders, including Pre-sales, Client Success, Marketing, Data, Product, Delivery, and Customer Service team members.

Benefits

  • Generous paid time off in the first year, increasing with tenure.
  • Up to 16 weeks of 100% paid parental leave after one year of employment.
  • Paid sick time to care for yourself or family members.
  • Education assistance and extensive training resources.
  • Paid volunteer days and donation matching through the Do Good Program.
  • Competitive 401(k) with company matching.
  • Health and wellness benefits, including discounted Wellhub membership rates.
  • Medical, dental, and vision insurance for employees and their spouses/partners and dependents.
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