Inside Sales Representative New Acquisition

ADT•Indianapolis, IN
•Onsite

About The Position

The Inside Sales Representative receives inbound telephone calls generated by ADT marketing and partner campaigns; the role does not involve cold calling or outbound calls. The representative works with interested security and smart home customers to close sales and schedule installation appointments with ADT field employees. This position is fully onsite at ADT’s Indianapolis, Indiana location. The role includes five weeks of paid training and offers uncapped commissions, a comprehensive benefits package, paid time off, and career growth opportunities. The scheduled start date is December 7, 2026.

Requirements

  • Proven sales ability and closing skills.
  • Strong listening skills to conduct needs analysis.
  • Excellent problem-solving and communication skills.
  • Ability to multitask while speaking to prospects.
  • High school diploma or GED.

Nice To Haves

  • One year of sales experience preferred.

Responsibilities

  • Answer new and existing customer phone calls while following sales processes.
  • Consult with customers to close sales by gathering information, determining needs, and scheduling installation appointments.
  • Ensure customer satisfaction by determining needs and transferring calls to the appropriate party for resolution.
  • Perform follow-up, including providing quotes and responding to information requests.

Benefits

  • Uncapped commissions
  • Medical, dental, and vision benefits
  • 401(k) with matching
  • Tuition reimbursement
  • Paid time off
  • Five weeks of paid training
  • Career growth opportunities
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