Inside Sales Representative New Acquisition

ADT • Jacksonville, FL

9d

About The Position

The Inside Sales Representative supports new customer acquisition by answering inbound telephone calls generated by ADT marketing and partner campaigns. The representative engages with interested security and smart home customers, consultatively identifies their needs, closes sales, and schedules installation appointments with ADT field employees. The role also answers calls from existing customers, follows sales processes, and works to ensure customer satisfaction by addressing needs, transferring calls to the appropriate party for resolution, and following up on quotes and information requests. The position includes five weeks of paid training and offers uncapped commissions and career growth opportunities.

Requirements

• High school diploma or GED.
• Proven sales ability and closing skills.
• Strong listening skills for conducting needs analysis.
• Excellent problem-solving and communication skills.
• Ability to multitask while speaking with prospects.

Nice To Haves

• One year of sales experience is preferred.

Responsibilities

• Answer calls from new and existing customers while following sales processes.
• Consult with customers to gather information, determine needs, close sales, and schedule installation appointments.
• Promote customer satisfaction by determining needs and transferring calls to the appropriate party for resolution.
• Follow up on quotes, information requests, and other customer matters.

Benefits

• Unlimited earning potential with uncapped commissions.
• Comprehensive benefits package including medical, dental, vision, and 401(k) with company match.
• Tuition reimbursement.
• Paid time off.
• Career growth opportunities.
• Five weeks of paid training.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED