Inside Sales Representative New Acquisition
About The Position
Inside Sales Representatives receive inbound telephone calls generated by ADT marketing and partner campaigns; the role does not involve outbound calling. Representatives engage with customers interested in security and smart home products and services, close sales, and schedule installation appointments with ADT field employees. The position is fully onsite at ADT’s Indianapolis location. The scheduled start date is December 7, 2026. ADT describes its mission as helping save lives and protecting and connecting families and businesses through security products, technology, and services.
Requirements
- High school diploma or GED.
- Proven sales ability and closing skills.
- Strong listening skills for conducting needs analyses.
- Excellent problem-solving and communication skills.
- Ability to multitask while speaking with prospects.
Nice To Haves
- One year of sales experience is preferred.
Responsibilities
- Answer new and existing customer phone calls while following sales processes.
- Consult with customers to close sales by gathering information, determining needs, and scheduling installation appointments.
- Support customer satisfaction by determining needs and transferring calls to the appropriate party for resolution.
- Perform follow-up, including providing quotes and responding to information requests.
Benefits
- Uncapped commissions with unlimited earning potential.
- Comprehensive medical, dental, and vision benefits.
- 401(k) with matching.
- Tuition reimbursement.
- Paid time off.
- Career growth opportunities.
- Five weeks of paid training.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
