New Customer Acquisition Representative II (R-20106)

Dun & Bradstreet•Jacksonville, FL

About The Position

The New Customer Acquisition Representative II is a developing professional in Dun & Bradstreet’s New Business Sales function. The role sells company products and services to new and/or existing clients, primarily through telephone sales, and develops or expands accounts. The representative grows revenue by identifying new-logo and win-back opportunities and closing cross-sell and select up-sell opportunities in the existing customer base. The representative serves as a trusted advisor on Dun & Bradstreet solutions, develops client relationships, prospects and qualifies leads, and maintains a forecasted sales pipeline to meet annual quota objectives. The role uses a consultative sales process to communicate value to prospective customers and maintain accurate Salesforce data for territory and account planning and forecasting. It also requires completing D&B certifications and collaborating with clients and internal teams. Regular office attendance is specified.

Requirements

  • At least two years of high-value, business-to-business solution sales experience.
  • Proven success in new customer acquisition.
  • A track record of consistent sales achievement and the motivation and focus to meet sales goals.
  • Ability to work independently and as a team member, adapt to change, and manage effectively in an evolving environment.
  • Ability to manage and report on opportunities throughout the sales pipeline.
  • Ability to operate in a high-velocity, metrics-driven sales organization.
  • Strong telephone presence, active listening, negotiation, and closing skills.
  • Excellent verbal and written communication skills.
  • A positive, proactive, problem-solving approach and an ownership mindset, with the ability to collaborate and connect with people and teams.
  • Commitment to continuous learning and professional growth.
  • Ability to sit, speak, and operate a telephone and/or computer for long periods.
  • Ability to handle pressure, stressful conditions, and conflict resolution.
  • Ability to work day, evening, and/or weekend hours as needed.
  • Ability to travel by any form of transportation; the posting does not specify an estimated amount.
  • Ability to lift, push, or pull; the posting does not specify a weight.
  • Ability to stand, walk, climb, kneel, crouch, and bend at office premises and events.
  • Bachelor’s degree is preferred.

Nice To Haves

  • Salesforce expertise.
  • Bachelor’s degree.

Responsibilities

  • Serve as a trusted advisor on Dun & Bradstreet solutions by developing strong, positive client relationships.
  • Prospect, qualify, and process leads from various lead-generation sources.
  • Develop and maintain an active pipeline of forecasted sales to meet annual quota objectives.
  • Grow revenue by identifying new-logo and win-back opportunities and closing cross-sell opportunities.
  • Communicate the value proposition to prospective customers through a consultative process to convert prospects into customers.
  • Maintain consistent and accurate data in SFDC to support territory planning, account planning, and forecasting.
  • Complete required Dun & Bradstreet certifications.
  • Collaborate with external clients and internal stakeholders, including Pre-sales, Client Success, Marketing, Data, Product, Delivery, and Customer Service team members.
  • Perform additional duties as assigned.
  • Maintain regular attendance in the office.

Benefits

  • Generous paid time off in the first year, increasing with tenure.
  • Up to 16 weeks of 100% paid parental leave after one year of employment.
  • Paid sick time to care for yourself or family members.
  • Education assistance and extensive training resources.
  • Paid volunteer days and donation matching through the Do Good Program.
  • 401(k) with company matching.
  • Health and wellness benefits, including discounted Wellhub membership rates.
  • Medical, dental, and vision insurance for employees, spouses or partners, and dependents.
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