New Customer Acquisition Representative II (R-20106)

Dun & Bradstreet•Center Valley, PA

About The Position

The New Business Sales function sells Dun & Bradstreet products and services to new and existing clients, primarily through telephone sales, and develops or expands accounts. This role grows revenue by identifying new-logo and win-back opportunities and closing cross-sell and select up-sell opportunities in the existing customer base. It is intended for a developing professional who serves as a trusted advisor on Dun & Bradstreet solutions, builds positive client relationships, and works toward annual sales quota objectives. The representative prospects and qualifies leads, maintains an active sales pipeline, communicates the value proposition through a consultative sales process, and keeps Salesforce data accurate for account planning and forecasting. The role also includes completing required D&B certifications and other duties as assigned. The position works with external clients and internal partners across pre-sales, client success, marketing, data, product, delivery, and customer service. Regular office attendance is specified. The role may require day, evening, and/or weekend hours as needed, and involves extended periods sitting, speaking, and operating a telephone or computer. Employees must be able to handle pressure, stressful conditions, and conflict resolution, and may need to travel and perform activities such as standing, walking, climbing, kneeling, crouching, bending, and lifting, pushing, or pulling; no travel percentage or weight is specified.

Requirements

  • At least two years of high-value, business-to-business solution sales experience.
  • Proven success in new customer acquisition.
  • A track record of consistent sales achievement, with drive, focus, and commitment.
  • Ability to work independently and as part of a team, adapt, and manage change in an evolving environment.
  • Ability to manage and report on opportunities throughout the sales pipeline.
  • Ability to operate in a high-velocity, metrics-driven sales organization.
  • Strong phone presence, active listening, negotiation, and closing skills.
  • Excellent verbal and written communication skills.
  • An ownership mindset, problem-solving ability, curiosity, initiative, and willingness to collaborate.
  • A continuous growth mindset and willingness to learn through relationships and structured courses and programs.
  • Ability to sit, speak, and use a telephone and/or computer for long periods; handle pressure, stressful conditions, and conflict resolution; and attend the office regularly.
  • Ability to work day, evening, and/or weekend hours as needed.
  • Ability to travel by any form of transportation and to lift, push, or pull; specific frequency, distance, or weight is not stated.
  • Ability to stand, walk, climb, kneel, crouch, and bend over for work at office premises and events.

Nice To Haves

  • Bachelor's degree preferred.
  • Salesforce expertise is a plus.

Responsibilities

  • Act as a trusted advisor on Dun & Bradstreet solutions by developing strong, positive relationships with clients.
  • Prospect, qualify, and process leads from various lead-generation sources.
  • Develop and maintain an active pipeline of forecasted sales to meet annual quota objectives.
  • Grow revenue by identifying new-logo and win-back opportunities and closing cross-sell opportunities.
  • Communicate the value proposition to prospective customers through a consultative process to convert prospects into customers.
  • Maintain consistent and accurate data in SFDC to support territory and account planning and forecasting.
  • Complete required Dun & Bradstreet certifications.
  • Perform additional duties as assigned.

Benefits

  • Generous paid time off in the first year, increasing with tenure.
  • Up to 16 weeks of 100% paid parental leave after one year of employment.
  • Paid sick time to care for yourself or family members.
  • Education assistance and extensive training resources.
  • Paid volunteer days and donation matching through the Do Good Program.
  • Competitive 401(k) with company matching.
  • Health and wellness benefits, including discounted Wellhub membership rates.
  • Medical, dental, and vision insurance for employees, spouses or partners, and dependents.
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