New Automobile Sales Consultant

Phil Long Ford of Motor City•Colorado Springs, CO

6d•$30,000 - $1,500,000•Onsite

About The Position

Phil Long Dealerships is seeking Automotive Sales Associates to sell new vehicles in accordance with dealership gross profit, volume, and customer satisfaction standards. Previous automotive sales experience is preferred but not required; the dealership provides a training program. Candidates with a history of first-class customer service are invited to interview. The role includes a compensation plan with bonuses and spiffs, sales training, and demo vehicles. The position involves assisting customers throughout the vehicle-purchasing process, from greeting and advising them through vehicle selection, test drives, paperwork, delivery, and post-delivery follow-up. The consultant is expected to meet sales and customer satisfaction standards, follow dealership procedures and applicable auto sales laws, and maintain a professional and ethical approach. Benefits eligibility depends on employment status.

Requirements

High school diploma or GED, or one to three months of related experience and/or training, or an equivalent combination of education and experience.
State sales license.
Valid driver's license.
Ability to read and comprehend simple instructions, short correspondence, and memos, and to write simple correspondence.
Ability to present information effectively in one-on-one and small-group situations to customers, clients, and employees.
Ability to read and interpret safety rules, operating and maintenance instructions, procedure manuals, business periodicals, professional journals, technical procedures, and governmental regulations.
Ability to present information effectively and respond to questions from managers, clients, customers, and the general public.
Ability to calculate discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
Ability to apply common-sense reasoning to written, oral, or diagram-based instructions; define problems, collect data, establish facts, and draw valid conclusions.

Nice To Haves

Automotive sales experience is preferred but not required.
A history of providing first-class customer service.

Responsibilities

Sell and deliver at least the required minimum number of vehicles per month while meeting dealership gross profit, volume, and customer satisfaction standards.
Complete sales orders and process paperwork according to dealership policies.
Use dealership sales control and follow-up systems, and maintain prospect development and owner follow-up systems to encourage repeat and referral business.
Attend sales meetings and product and sales training as requested by the sales manager; stay current on new industry products, services, features, and accessories.
Conduct business ethically and professionally, maintain a professional appearance, and comply with applicable federal, state, and local retail auto sales laws.
Greet and assist customers who enter the showroom or sales lot, determine their needs, and help them select a vehicle by listening to their responses.
Explain vehicle performance, applications, benefits, optional equipment, equity and values, and depreciation to prospects and customers.
Offer test drives and follow dealership procedures for obtaining customer identification before a test drive.
Establish personal income goals consistent with dealership productivity standards and plan strategies to meet those goals.
Ensure the sales manager has an opportunity to meet each customer and turn all closed deals over to the finance and insurance manager with completed paperwork.
Prepare sold vehicles for delivery and deliver vehicles while explaining operating features, warranties, and paperwork.
Introduce customers to service department personnel and schedule their first service appointment.
Follow up on post-delivery items, tag/title work, outstanding dealership commitments, and special requests to ensure customer expectations are met.
Review and analyze work at the end of each day, week, month, and year to improve time use and planning.
Perform other tasks as assigned.