New Automobile Sales Consultant

Phil Long Ford of Motor City•Colorado Springs, CO

About The Position

Phil Long Dealerships is seeking Automotive Sales Associates to sell new vehicles while meeting dealership gross profit, sales volume, and customer satisfaction standards. Experienced automotive sales professionals are preferred but not required; the dealership provides a training program. The role involves helping customers select and purchase vehicles, explaining vehicle features and benefits, completing sales paperwork, and supporting customers through delivery and after-sale follow-up. The position also requires maintaining professional and ethical conduct, staying informed about products and applicable laws, and working toward dealership productivity standards.

Requirements

High school diploma or GED, or one to three months of related experience and/or training, or an equivalent combination of education and experience.
Ability to read and comprehend simple instructions, short correspondence, and memos, and to write simple correspondence.
Ability to present information effectively in one-on-one and small-group situations and respond to questions from managers, customers, clients, employees, and the public.
Ability to read and interpret safety rules, operating and maintenance instructions, procedure manuals, business periodicals, professional journals, technical procedures, and governmental regulations.
Ability to calculate discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
Ability to apply common-sense understanding to written, oral, or diagrammed instructions; define problems, collect data, establish facts, and draw valid conclusions.
State sales license.
Valid driver's license.

Nice To Haves

Experience as an automotive sales professional is preferred but not required.
A history of providing first-class customer service.

Responsibilities

Sell and deliver the minimum required number of vehicles per month.
Prepare complete sales orders and process paperwork according to dealership policies.
Use dealership sales-control and customer follow-up systems.
Attend product and sales training courses as requested by the sales manager, and attend sales meetings.
Keep up to date on industry products, services, features, and accessories and explain their benefits to customers.
Maintain owner follow-up and prospect-development systems to encourage customer satisfaction, repeat business, and referrals.
Conduct business ethically and professionally and maintain a professional appearance.
Address customers who enter the showroom or sales lot and assist them in selecting a vehicle by asking questions and listening to their needs.
Explain vehicle performance, applications, benefits, and optional equipment to prospects.
Offer test drives and follow dealership procedures for obtaining customer identification before a test drive.
Meet customer transportation needs and demonstrate commitment to customer satisfaction.
Understand and explain equity, vehicle values, and depreciation to customers.
Ensure the sales manager has an opportunity to meet each customer.
Transfer all closed deals and properly completed paperwork to the finance and insurance manager.
Prepare sold vehicles for delivery and deliver them, explaining operating features, warranty, and paperwork.
Introduce customers to service department personnel and schedule the first service appointment.
Follow up on post-delivery items, tag and title work, promised items, and special requests.
Review sales activity and time use at the end of each day, week, month, and year, and plan improvements.
Establish personal income goals consistent with dealership productivity standards and develop a strategy to meet them.
Perform other tasks as assigned.