New and Used Car Sales Representative

DARCARS Automotive Group•Greenwich, CT

About The Position

DARCARS Lexus of Greenwich is seeking motivated Car Sales Representatives to join its sales team. The role involves helping customers find suitable vehicles and providing an exceptional buying experience in person and online. Representatives work with Sales Consultants, Managers, and Finance professionals in a fast-paced dealership environment. Top sales performers can earn up to $150K+. The representative conducts business professionally and ethically, follows DARCARS sales procedures, maintains product knowledge, uses digital retailing tools, and completes the steps needed to sell and deliver vehicles. The role may also involve using video tools to assist customers virtually. Other duties may be assigned by a supervisor.

Requirements

Strong communication and customer service skills.
Team-oriented mindset and drive to succeed.
Ability to thrive in a fast-paced environment.
Flexible schedule, including evenings and weekends.
Valid driver's license and safe driving record.
High school diploma or GED.
Must be at least 18 years old and pass pre-employment screening.

Nice To Haves

Sales experience is preferred but not required.
Spanish or Korean bilingual ability.
Spanish bilingual ability is noted as a plus.

Responsibilities

Conduct business in a professional and ethical manner.
Follow DARCARS's sales approach, including welcoming customers and listening to their needs.
Describe vehicle operations and features that match customers' needs, in person or virtually.
Follow test drive procedures, including obtaining correct identification and following the designated route.
Suggest optional equipment, features, and warranties for customers to purchase.
Compute and quote sales prices correctly.
Work with the finance team to obtain financing as needed.
Complete necessary paperwork.
Arrange vehicle delivery and registration.
Address customer concerns and ensure customer satisfaction.
Maintain knowledge of vehicle brands and products, including features, specifications, pricing, options, and standard equipment.
Provide effective demonstration rides on planned routes.
Develop and maintain a system for following up with prospects and customers.
Participate in required brand and DARCARS training.
Use and become familiar with online digital retailing sales tools.
Use video tools as needed to assist customers with the virtual car-buying process.
Work with the General Manager to develop personal income goals consistent with DARCARS standards and strategies to meet them.
Comply with DARCARS policies and procedures.
Perform other duties as assigned.