Neuroscience Territory Account Specialist – St Louis

Novartis•Saint Louis, MO

9d•Remote

About The Position

This field-based and remote opportunity supports key accounts in an assigned territory. The Territory Account Specialist (TAS) serves as the primary point of contact for accounts and health care providers (HCPs), building relationships, identifying shared priorities, and connecting customers with Novartis resources to help improve patient outcomes. The role balances demand generation with strategic account engagement and uses clinical and account-based selling, access navigation, collaborative problem-solving, team coordination, and omni-channel engagement. The position may be filled at a level commensurate with experience, from Associate through Executive Territory Account Specialist. The successful candidate will build tailored solutions to address customer needs, support access, and engage customers virtually and in person. The role is field-based, requires 60–80% travel across a broad geography, and requires residence within the territory or within a reasonable daily commuting distance of 50 miles from its border. Driving is an essential function, and a fully valid and unrestricted driver’s license is required. Novartis does not offer relocation support or visa sponsorship for this role.

Requirements

Bachelor’s degree from a four-year college or university.
Experience within the last five years in pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed sales teams; candidates from other complex sales environments may also qualify.
Proven track record of consistent high performance and experience navigating and selling to large accounts and key customers.
Analytical, self-starting approach to finding, prioritizing, and applying relevant information to solve key-customer problems.
Demonstrated ethical leadership and ability to foster ethical behavior and compliance with company policies and laws.
Must reside within the territory or within a reasonable daily commuting distance of 50 miles from the territory border.
Ability to travel 60–80% across a broad geography and drive and/or fly within the territory.
Valid, fully unrestricted driver’s license; driving is an essential function of the role.
For Territory Account Specialist level: 2+ years’ experience in a relevant sector or a similarly complex sales role within the last five years.
For Senior Territory Account Specialist level: 5+ years’ experience in a relevant sector or a similarly complex sales role within the last five years.
For Executive Territory Account Specialist level: 10+ years’ experience in a relevant sector or a similarly complex sales role within the last five years.
For Associate Territory Account Specialist level: recently separated from the U.S. military with 4+ years of leadership service, or limited prior sales experience. Strong collaboration, cross-functional work, and communication of product information are expected.

Nice To Haves

Experience across therapeutic groups, disease states, account management strategy, and new product launches.
Broad understanding of patient services, market access, buy-and-bill, specialty pharmacy, reimbursement, and/or medical HCP calling involving sophisticated products or reimbursement pathways.
For Associate level: experience in the two-year Novartis Sales Internship Program is preferred.
For Associate level: demonstrated leadership in student sports, fraternities, clubs, activities, or other extracurricular activities is preferred.

Responsibilities

Navigate and resolve account challenges with effective, tailored solutions.
Develop a strategic territory plan aligned with shared priorities, using insights and tactics to drive product demand and support patient outcomes.
Partner proactively with territory teammates, field teams, and home-office colleagues to address customer needs and provide access support.
Apply knowledge of the market, competitive landscape, and cross-functional dynamics to anticipate opportunities and respond to challenges.
Use territory data and market trends to identify local insights, support pull-through efforts, and lead customer engagements virtually or in person.
Facilitate planning sessions with key stakeholders to solve complex challenges and collaborate across functions to meet customer needs with urgency.
Provide real-time access support and work with Patient Specialty Services (PSS) to ensure a seamless customer experience.
Use digital tools and omni-channel strategies to personalize outreach and engage customers in virtual and face-to-face settings.