Neuroscience Territory Account Specialist – Worcester / Bridgeport

Novartis•Hartford, CT

3d•$119,700 - $222,300•Remote

About The Position

This field-based and remote opportunity supports key accounts in an assigned geography. The Territory Account Specialist (TAS) is the primary point of contact for accounts and health care providers (HCPs), building customer relationships, identifying shared priorities, and connecting customers with Novartis resources to help improve patient outcomes. The role balances demand generation with strategic account engagement, drawing on clinical and account-based selling, access navigation, collaborative problem-solving, team coordination, and omni-channel engagement. The position is filled at a level commensurate with experience, from Associate through Executive Territory Account Specialist. The territory is Worcester / Bridgeport. Candidates must reside in the territory or within a reasonable daily commuting distance of 50 miles from its border. The role requires 60–80% travel across a broad geography and driving and/or flying within the territory; driving is an essential function. Novartis does not offer relocation support or visa sponsorship for this role. The position includes initial training, including home study of no more than eight hours per day and 40 hours per week. The salary range depends on level: Associate, $77,000–$143,000; Territory, $93,800–$174,200; Senior, $119,700–$222,300; Executive, $132,300–$245,700. The final offer depends on factors such as relevant skills and experience. Compensation also includes a performance-based cash incentive and, depending on role level, potential eligibility for annual equity awards. Eligible U.S.-based employees receive health, life, and disability benefits, a 401(k) with company contribution and match, other benefits, and paid time off including vacation, personal days, holidays, and other leaves.

Requirements

Bachelor’s degree from a four-year college or university.
Experience within the last five years in pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed sales teams; candidates from complex sales environments such as medical devices, diagnostics, life sciences services, insurance, consumer health, or B2B are also welcomed.
Proven track record of consistent high performance and experience navigating and selling to large accounts and key customers.
Self-starter with analytical ability to seek, prioritize, and apply information to solve problems and meet key-customer needs.
Demonstrated ethical leadership and ability to foster ethical behavior and compliance with company policies and laws.
Reside within the territory or within a reasonable daily commuting distance of 50 miles from the territory border.
Ability to travel 60–80% across a broad geography and drive and/or fly within the territory.
Valid, fully unrestricted driver’s license; driving is an essential function of the role.
Associate level: recently separated from the U.S. military with at least four years of military service in a leadership capacity, or limited prior sales experience is acceptable.
Territory level: at least two years of relevant experience within the last five years in a specialty pharmaceutical, biotech, healthcare, medical device, diagnostics, life sciences services, insurance, consumer health, B2B, or similarly complex sales role.
Senior level: at least five years of relevant experience within the last five years in a specialty pharmaceutical, biotech, healthcare, medical device, diagnostics, life sciences services, insurance, consumer health, B2B, or similarly complex sales role.
Executive level: at least ten years of relevant experience within the last five years in a specialty pharmaceutical, biotech, healthcare, medical device, diagnostics, life sciences services, insurance, consumer health, B2B, or similarly complex sales role.
Ability to collaborate and work cross-functionally in a matrix environment and communicate clinical product information for Territory, Senior, and Executive levels.

Nice To Haves

Experience across therapeutic groups, disease states, account management strategy, and new product launches.
Broad understanding of patient services, market access, buy-and-bill, specialty pharmacy, reimbursement, and/or medical calling on HCPs for sophisticated products or reimbursement pathways.
For Associate level, experience in the two-year Novartis Sales Internship Program is preferred.
For Associate level, demonstrated leadership in student sports, fraternities, clubs, activities, or other extracurricular activities is preferred.
Associate-level candidates who demonstrate collaboration, cross-functional work in a matrix environment, and effective communication of product information are sought.

Responsibilities

Navigate and resolve account challenges with effective, tailored solutions that meet customer needs.
Develop a strategic territory plan that aligns shared priorities and uses insights and tactics to drive product demand and support patient outcomes.
Partner with territory teammates, field teams, and home-office colleagues to address customer needs and provide access support.
Apply knowledge of the market, competitive landscape, and cross-functional dynamics to anticipate opportunities and respond to challenges.
Use territory data and market trends to identify local insights, support pull-through efforts, and lead customer engagements virtually or in person.
Facilitate planning sessions with key stakeholders to solve complex challenges and collaborate across functions to meet customer needs with urgency.
Provide real-time access support and work with Patient Specialty Services (PSS) to deliver a seamless customer experience.
Use digital tools and omni-channel strategies to personalize outreach and engage customers virtually and face-to-face.