Neuroscience Territory Account Specialist – St Louis

Novartis•Saint Louis, MO

9d•Remote

About The Position

This field-based and remote opportunity supports key accounts in an assigned geography. The Territory Account Specialist (TAS) is the primary point of contact for accounts and Health Care Providers (HCPs), building relationships, identifying shared priorities, and connecting customers with Novartis resources to help improve patient outcomes. The role balances demand generation with strategic account engagement, including clinical and account-based selling, access navigation, collaborative problem-solving, team coordination, and omni-channel engagement. Relocation support and visa sponsorship are not available. The position will be filled at a level commensurate with experience: Associate, Territory, Senior, or Executive Territory Account Specialist. The role requires residence within the territory or within a reasonable daily commute of 50 miles from its border, and travel of 60–80% across a broad geography. Driving is an essential function, and a fully valid and unrestricted driver’s license is required. The role includes initial training, which may involve home study of no more than eight hours per day and 40 hours per week. The stated salary ranges are $77,000–$143,000 for Associate, $93,800–$174,200 for Territory, $119,700–$222,300 for Senior, and $132,300–$245,700 for Executive. Final compensation depends on relevant skills and experience. Compensation also includes a performance-based cash incentive and, depending on role level, possible eligibility for annual equity awards. Eligible US-based employees receive health, life, and disability benefits, a 401(k) with company contribution and match, and paid time off including vacation, personal days, holidays, and other leaves.

Requirements

Bachelor’s degree from a four-year college or university.
Experience in pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed sales teams within the last five years; candidates from other complex sales environments may also qualify.
A track record of consistent high performance and experience navigating and selling to large accounts and key customers.
Analytical, self-starting approach to finding, prioritizing, and applying relevant information to solve key-customer problems.
Ethical leadership and ability to foster ethical behavior and compliance with company policies and laws.
Residence within the territory or within a reasonable daily commuting distance of 50 miles from the territory border.
Ability to travel 60–80% over a broad geography and drive and/or fly within the territory.
Valid, fully unrestricted driver’s license; driving is an essential function of the role.
Associate level: recently separated from the US Military with at least four years of military leadership experience, or limited prior sales experience. Ability to collaborate in a matrix environment and communicate product information effectively.
Territory level: at least two years of relevant experience within the last five years in specialty pharmaceuticals, biotech, healthcare, medical devices, diagnostics, life sciences services, insurance, consumer health, B2B, or a similarly complex sales role; ability to collaborate cross-functionally and communicate clinical product information.
Senior level: at least five years of relevant experience within the last five years in a listed or similarly complex sales sector; ability to collaborate cross-functionally and communicate clinical product information.
Executive level: at least ten years of relevant experience within the last five years in a listed or similarly complex sales sector; ability to collaborate cross-functionally and communicate clinical product information.

Nice To Haves

Experience across therapeutic groups, disease states, account management strategy, and new product launches.
Broad understanding of patient services, market access, buy and bill, specialty pharmacy, reimbursement, and/or medical calling on HCPs regarding a sophisticated product or reimbursement pathway.
For Associate level: preferred experience in the two-year Novartis Sales Internship Program.
For Associate level: demonstrated leadership in student sports, fraternities, clubs, activities, or other extracurricular activities.

Responsibilities

Navigate and resolve account challenges with effective, tailored solutions.
Develop a strategic territory plan aligned with shared priorities, using insights and tactics to drive product demand and support patient outcomes.
Partner proactively with territory teammates, field teams, and home-office colleagues to address customer needs and provide access support.
Apply knowledge of the market, competitive landscape, and cross-functional dynamics to anticipate opportunities and respond to challenges.
Use territory data and market trends to identify local insights, support pull-through efforts, and lead customer engagements virtually or in person.
Facilitate planning sessions with key stakeholders to resolve complex challenges and coordinate across functions to meet customer needs with urgency.
Provide real-time access support and work with Patient Specialty Services (PSS) to deliver a seamless customer experience.
Use digital tools and omni-channel strategies to personalize outreach and engage customers virtually and face to face.