Network Technician I

Black Box•Philadelphia, PA

9d•Onsite

About The Position

Black Box Network Services is seeking a Network Technician I to install, test, certify, troubleshoot, and decommission structured cabling and network infrastructure in data center and communications closet environments. The role includes working with single- and multi-mode fiber optic cabling, copper cabling, patch panels, cable trays, network equipment, and power connections. The technician will support facilities management, site security, and project work while delivering service to customer requirements and defined service levels. This is an hourly position based on experience and skill level at a customer site in Levittown, Pennsylvania. The stated schedule is Tuesday through Friday, 8 p.m. to 6 a.m.; the schedule may change based on business needs, and flexibility may be required. Shift work, including nights and weekends, is required. A client addendum must be followed; a copy will be provided at the time of the candidate's offer.

Requirements

Two to five years of relevant experience, preferably including at least one year in a data center environment.
In-depth knowledge of structured cabling.
Knowledge of IEEE and BICSI cabling standards.
Experience working in data centers and communications closets.
Experience with a Fluke Versiv Mainframe.
Appropriate equipment training with high-speed fiber optic transport.
Ability to clean high-speed single- and multi-mode optical connections.
Ability to measure, transmit, and receive on high-speed optics.
Knowledge and experience working safely with high-speed, single-mode, long-range optical lasers.
Understanding of cable-patching processes and procedures.
Proven success troubleshooting Layer 1 network concerns.
Must be willing to work shifts that include nights and weekends.
Must be able to safely lift heavy objects.
Ability to meet the listed physical and vision requirements, including lifting, climbing or balancing occasionally, and handling tools and controls.

Nice To Haves

At least one year of experience in a data center environment.

Responsibilities

Install, test, and certify structured cabling and patch-panel cabling in a data center environment.
Install single- and multi-mode optical cabling and inspect and clean installed optical connections.
Install copper cable in accordance with IEEE and BICSI cabling standards.
Test installed cables using a Fluke Versiv Mainframe.
Decommission obsolete network cabling infrastructure.
Work with elevated and underfloor cabling trays.
Assist with troubleshooting network equipment and cabling, including Layer 1 network concerns.
Patch cabling between network equipment and the customer's network.
Install power cables from equipment to power supplies in racks, cabinets, or closets.
Install, troubleshoot, and de-install network equipment; install or replace cables, switches, routers, and related equipment.
Complete hard and complex Move, Add, Change (MAC) requests within defined service levels.
Provide infrastructure cabling break-fix services for network infrastructure.
Support carrier circuit testing.
Assist with facilities efforts, including power and UPS restoration, water problems, emergency cooling restoration, and fire-suppression exercises, restoration, and post-fire events.
Act as an interface, as needed, between associates at the applicable location and centralized project, operations, or MAC management.
Support facilities management, site security, and project engagement while completing work to a high standard of customer service.