Network Technician I

Black Box•United States,

5d•Onsite

About The Position

Black Box Network Services is hiring a Network Technician I to install, test, certify, troubleshoot, and decommission structured cabling and network infrastructure in a data center environment. The position supports facilities management, site security, and project engagement, with an emphasis on customer satisfaction, high-quality work, and self-directed performance. The role is based at a customer site in Chandler, Arizona, and is an hourly position with compensation based on experience and skill level. The scheduled shift is Sunday through Friday, 11 p.m. to 7 a.m. The employee must follow a client addendum, which will be provided at the time of offer. The technician performs cabling and equipment work, handles complex Move, Add, Change requests, provides infrastructure break-fix support, and assists with facilities and emergency restoration efforts. The role also includes coordination between onsite associates and centralized project, operations, and MAC management.

Requirements

Experience installing, testing, and certifying structured and patch-panel cabling in a data center environment.
Appropriate equipment training with high-speed fiber-optic transport.
Ability to clean high-speed single-mode and multimode optical connections.
Ability to measure, transmit, and receive on high-speed optics.
Knowledge and experience working safely with high-speed, long-range single-mode optical lasers.
Experience with a Fluke Versiv Mainframe.
Experience working in data centers and communications closets.
Ability to safely lift heavy objects.
Understanding of cable-patching processes and procedures.
Proven ability to troubleshoot Layer 1 network concerns.
Willingness to work shifts that include nights and weekends.
Two to five years of relevant experience, preferably including at least one year in a data center environment.
In-depth knowledge of structured cabling.
Knowledge of IEEE and BICSI cabling standards.

Nice To Haves

At least one year of experience in a data center environment.

Responsibilities

Install, test, and certify structured and patch-panel cabling in a data center environment.
Install single-mode and multimode optical cabling; inspect and clean installed optical cabling and connections.
Install copper cabling in accordance with IEEE and BICSI standards.
Test installed cables using a Fluke Versiv Mainframe.
Decommission obsolete network cabling infrastructure.
Work with elevated and underfloor cabling trays.
Assist with troubleshooting network equipment and cabling, including Layer 1 troubleshooting.
Patch cabling between network equipment and the customer’s network.
Install power cables from equipment to power supplies in racks, cabinets, or closets.
Install, troubleshoot, and de-install network equipment; install or swap cables, switches, routers, and related equipment.
Complete complex Move, Add, Change requests within defined service levels.
Provide infrastructure cabling break-fix services for network infrastructure.
Support carrier testing of circuits.
Assist with facilities efforts, including power and UPS restoration, water problems, emergency cooling restoration, and fire-suppression exercises, restoration, and post-fire events.
Serve as an interface, as needed, between associates at the applicable location and centralized project, operations, or MAC management.