Network Technician I

Black Box•Dallas, TX
•Onsite

About The Position

Black Box Network Services is seeking a Network Technician I to install, test, certify, troubleshoot, and decommission structured cabling and network infrastructure in data centers and communications closets. The role supports facilities management, site security, customer projects, and operations, with a focus on completing work to a high standard and satisfying customers. The position is hourly, based on experience and skill level, and is located at a customer site in Dallas, Texas. The schedule is Tuesday through Saturday, 4 p.m. to 2 a.m. The employee must follow the client addendum, which will be provided when an offer is made.

Requirements

  • Appropriate equipment training with high-speed fiber-optic transport.
  • Ability to clean high-speed single-mode and multimode optical connections.
  • Ability to measure, transmit, and receive on high-speed optics.
  • Knowledge and experience working safely with high-speed, long-range single-mode optical lasers.
  • Experience with a Fluke Versiv Mainframe.
  • Experience working in data centers and communications closets.
  • Ability to safely lift heavy objects.
  • Understanding of cable-patching processes and procedures.
  • Demonstrated ability to troubleshoot Layer 1 network issues.
  • Willingness to work shifts that include nights and weekends.
  • In-depth knowledge of structured cabling.
  • Knowledge of IEEE and BICSI cabling standards.

Nice To Haves

  • Two to five years of relevant experience, preferably including at least one year in a data center environment.

Responsibilities

  • Install, test, and certify structured and patch-panel cabling in a data center environment.
  • Install single-mode and multimode optical cabling; inspect and clean installed optical connections.
  • Install copper cable in accordance with IEEE and BICSI cabling standards.
  • Test installed cables using a Fluke Versiv Mainframe.
  • Decommission obsolete network cabling infrastructure.
  • Work with elevated and underfloor cable trays.
  • Assist with troubleshooting network equipment and cabling, including Layer 1 troubleshooting.
  • Patch cabling between network equipment and the customer’s network.
  • Install power cables between equipment and power supplies in racks, cabinets, or closets.
  • Install, troubleshoot, and de-install network equipment, including cables, switches, and routers.
  • Complete complex Move, Add, Change (MAC) requests within defined service levels.
  • Provide break-fix services for network infrastructure cabling.
  • Support carrier circuit testing.
  • Assist with facilities efforts, including power and UPS restoration, water problems, emergency cooling restoration, and fire suppression exercises and restoration.
  • Act as an interface, as needed, between associates at the applicable location and centralized project, operations, or MAC management.
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