Network Technician I

Black Box•Dallas, TX

1d•Onsite

About The Position

Black Box Network Services is seeking a Network Infrastructure Technician to install, test, and certify structured and patch-panel cabling in a data center environment. The position supports facilities management, site security, and project work, with an emphasis on customer satisfaction, high-quality work, motivation, and self-direction. The work is at a customer site in Dallas, Texas, on a Tuesday-through-Saturday, 4 p.m.-to-2 a.m. schedule. This is an hourly position, with pay based on experience and skill level. The client addendum must be followed and will be provided when an offer is made. The technician installs and maintains copper and single- and multi-mode fiber cabling, tests cabling with a Fluke Versiv Mainframe, handles network equipment installation and troubleshooting, and completes cabling and equipment changes. The role also supports facilities operations, including power and UPS restoration, water problems, emergency cooling restoration, and fire suppression exercises and post-fire events. The technician may serve as an interface between local associates and centralized project, operations, or MAC management. The position requires 2–5 years of relevant experience, preferably including at least one year in a data center environment, and in-depth knowledge of structured cabling and IEEE and BICSI cabling standards. Physical demands include lifting heavy objects and the vision, communication, coordination, and mobility abilities described in the posting.

Requirements

2–5 years of relevant experience; preferably at least one year in a data center environment.
In-depth knowledge of structured cabling.
Knowledge of IEEE and BICSI cabling standards.
Appropriate equipment training with high-speed fiber-optic transport.
Ability to clean high-speed single- and multi-mode optical connections.
Ability to measure, transmit, and receive on high-speed optics.
Knowledge and experience working safely with high-speed single-mode long-range optical lasers.
Experience with a Fluke Versiv Mainframe.
Experience working in data centers and communications closets.
Ability to safely lift heavy objects.
Understanding of cable patching processes and procedures.
Proven success troubleshooting layer 1 network concerns.
Willingness to work shift work, including nights and weekends.

Responsibilities

Install, test, and certify structured and patch-panel cabling in a data center environment.
Install single- and multi-mode optical cabling; inspect and clean installed optical cabling and high-speed optical connections.
Install copper cable in accordance with IEEE and BICSI cabling standards.
Test installed cables using a Fluke Versiv Mainframe.
Decommission obsolete network cabling infrastructure.
Work with elevated and underfloor cabling trays.
Assist with troubleshooting network equipment and cabling, including layer 1 network concerns.
Patch cabling between network equipment and the customer's network.
Install power cables from equipment to power supplies in racks, cabinets, or closets.
Install, troubleshoot, and de-install network equipment; install or swap cables, switches, routers, and related equipment.
Complete complex Move, Add, Change (MAC) requests within defined service levels.
Provide infrastructure cabling break-fix services for network infrastructure.
Support carrier testing of circuits.
Assist with facilities efforts, including power and UPS restoration, water problems, emergency cooling restoration, and fire suppression exercises, restoration, and post-fire events.
Act as an interface, as needed, between associates at the applicable location and centralized project, operations, or MAC management.
Support facilities management, site security, and project engagement while completing work to a high standard.