Network Technician I
About The Position
Black Box Network Services is seeking a Network Technician I to install, test, certify, troubleshoot, and decommission structured cabling and network infrastructure at a customer site in Phoenix, Arizona. The role supports data center and communications-closet operations, facilities management, site security, and project work, with an emphasis on safe, high-quality customer service. The position is hourly, with compensation based on experience and skill level, and is scheduled Tuesday through Saturday from 3 p.m. to 11 p.m. A client addendum must be followed; a copy will be provided at the time of offer. The technician will work with single- and multi-mode optical cabling, copper cabling, patch panels, network devices, and related infrastructure. Work includes cabling and equipment installation, testing, troubleshooting, replacement, and removal, as well as support for facility and emergency restoration activities. The candidate should be motivated and self-directed and committed to completing work to a high standard.
Requirements
- Two to five years of relevant experience; preferably at least one year in a data center environment.
- In-depth knowledge of structured cabling.
- Knowledge of IEEE and BICSI cabling standards.
- Experience working in data centers and communications closets.
- Experience with a Fluke Versiv Mainframe.
- Appropriate equipment training for high-speed fiber-optic transport.
- Ability to clean high-speed single- and multi-mode optical connections and measure, transmit, and receive on high-speed optics.
- Knowledge and experience working safely with high-speed, single-mode, long-range optical lasers.
- Understanding of cable patching processes and procedures.
- Proven success troubleshooting Layer 1 network concerns.
- Willingness to work shifts that include nights and weekends.
- Ability to safely lift heavy objects.
Nice To Haves
- At least one year of experience in a data center environment.
Responsibilities
- Install, test, and certify structured and patch-panel cabling in a data center environment.
- Install single- and multi-mode optical cabling; inspect and clean installed optical cabling and connections.
- Install copper cable to IEEE and BICSI cabling standards and test installed cables using a Fluke Versiv Mainframe.
- Decommission obsolete networking cabling infrastructure and work with elevated and underfloor cabling trays.
- Assist with troubleshooting network equipment and cabling, including Layer 1 issues.
- Patch cabling between network equipment and the customer's network.
- Install power cables from equipment to power supplies in racks, cabinets, and closets.
- Install, troubleshoot, and de-install network equipment; install or swap cables, switches, routers, and related equipment.
- Complete complex Move, Add, Change (MAC) requests within defined service levels.
- Provide infrastructure cabling break-fix services and support carrier circuit testing.
- Assist with facilities efforts, including power and UPS restoration, water problems, emergency cooling restoration, and fire-suppression exercises, restoration, and post-fire events.
- Interface as needed between local associates and centralized project, operations, or MAC management.
- Support installation and troubleshooting of Cisco IP phones and Arista WAPs.
- Follow the client addendum provided at the time of offer.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
