Network Technician I

Black Box•Tempe, AZ

2d•Onsite

About The Position

Black Box Network Services is seeking a Network Technician I to install, test, certify, troubleshoot, and decommission structured cabling and network infrastructure in a data center environment. The role supports facilities management, site security, and project work, with an emphasis on customer satisfaction and completing work to a high standard. The technician will perform cabling and equipment work, resolve Layer 1 issues, respond to infrastructure incidents, support circuit testing, and coordinate with local associates and centralized project, operations, and MAC management. The position is hourly, based on experience and skill level, and is based at a customer site in Tempe, Arizona. The listed schedule is Monday through Friday, 8 a.m. to 5 p.m.; however, the requirements also state that the candidate must be willing to work shift work, including nights and weekends. A client addendum will be provided at the time of offer and must be followed.

Requirements

Appropriate equipment training with high-speed fiber-optic transport.
Ability to clean high-speed single-mode and multimode optical connections.
Ability to measure, transmit, and receive on high-speed optics.
Knowledge and experience working safely with high-speed, single-mode, long-range optical lasers.
Experience with a Fluke Versiv Mainframe.
Experience working in data centers and communications closets.
Ability to safely lift heavy objects.
Understanding of cable patching processes and procedures.
Proven success troubleshooting Layer 1 network concerns.
Willingness to work shift work, including nights and weekends.
In-depth knowledge of structured cabling.
Knowledge of IEEE and BICSI cabling standards.

Nice To Haves

Two to five years of relevant experience.
Preferably at least one year of experience in a data center environment.

Responsibilities

Install, test, and certify structured and patch-panel cabling in a data center environment.
Install single-mode and multimode optical cabling, and inspect and clean installed optical cabling.
Install copper cabling to IEEE and BICSI cabling standards.
Test installed cables using a Fluke Versiv Mainframe.
Decommission obsolete network cabling infrastructure.
Work with elevated and underfloor cable trays.
Assist with troubleshooting network equipment and cabling, including Layer 1 troubleshooting.
Patch cabling between network equipment and the customer's network.
Install power cables from equipment to power supplies in racks, cabinets, and closets.
Install, troubleshoot, and de-install network equipment.
Install or replace cables, switches, routers, and related equipment.
Complete complex Move, Add, Change (MAC) requests within defined service levels.
Provide infrastructure cabling break-fix services for network infrastructure.
Support carrier testing of circuits.
Assist with facilities efforts, including power and UPS restoration, water problems, emergency cooling restoration, and fire suppression exercises, restoration, and post-fire events.
Serve as an interface, as needed, between associates at the applicable location and centralized project, operations, and MAC management.