Technician I, Network

ATN International Inc • Gallup, NM

2d • $23 - $34 • Onsite

About The Position

The Network Technician I installs, configures, maintains, and troubleshoots telecommunications networks, including wired and wireless networks supporting voice, data, and video communications. The position works closely with network technicians, engineers, and other technical teams to help ensure network reliability and performance. This is an on-site position based in Gallup, New Mexico.

Requirements

• One to two years of experience.
• High school or trade school education, or equivalent experience.
• Demonstrate the company values: Foster Trust, Effective Communication, Customer Centricity, Own It, and Win Together.
• Basic knowledge of networking concepts, protocols, and technologies.
• Strong analytical and problem-solving skills, with the ability to prioritize tasks in a fast-paced environment.
• Familiarity with network security principles and best practices.
• Excellent communication skills and the ability to work effectively in a team environment.
• Proficiency with computers, software, and database systems.
• Participate in the team’s on-call rotation and respond to network incidents outside regular business hours as required.

Nice To Haves

• Certifications such as CompTIA Network+, Cisco Certified Network Associate (CCNA), or equivalent.
• Basic knowledge of VoIP, SiP, and hPBX technologies.
• Basic understanding of Juniper routers and switches.
• Knowledge of network standards and golden configurations.
• Experience with vendor management and vendor software upgrade procedures.
• Knowledge of networking protocols such as TCP/IP, DHCP, DNS, SNMP, and BGP.

Responsibilities

• Assist in configuring telecommunications equipment, including routers, switches, modems, and other network devices.
• Perform routine maintenance, including software upgrades, patch installations, and system backups.
• Monitor network performance and escalate connectivity, latency, and bandwidth issues as needed.
• Implement basic network improvements and expansions.
• Respond to service tickets and resolve network-related problems reported by users or automated monitoring systems.
• Conduct regular inspections and audits to ensure compliance with network security policies and standards.
• Document network configurations, procedures, and troubleshooting steps.
• Participate in the team’s on-call rotation and respond to network incidents outside regular business hours as required.
• Perform other duties as assigned.

Benefits

• Health insurance
• Vision insurance
• Dental insurance
• Health savings account (HSA) and flexible spending account (FSA)
• Life and AD&D insurance
• Fitness reimbursement
• Short- and long-term disability coverage
• Parental leave
• Emergency travel assistance
• 401(k)
• Employee Assistance Program (EAP), including confidential counseling, financial information and resources, legal support, and general wellness services

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED