Network Fiber Technician I

Socket Telecom•Columbia, MO

About The Position

Socket is hiring a Network Fiber Technician I for its field operations team. The technician installs, maintains, and repairs fiber lines and systems that provide high-speed internet to homes and businesses. Work includes scheduled installations and repairs, field dispatches to resolve trouble tickets, and coordinating with dispatch and teammates while documenting completed work. The position involves outdoor fieldwork, including occasional backup bucket truck work, and requires following safety procedures and providing courteous customer service.

Requirements

High school diploma or equivalent.
Valid driver’s license with a clean driving record.
Ability to work outdoors in all types of weather.
Ability to lift 50–70 pounds.
Ability to follow safety procedures and perform physically demanding tasks.
Strong teamwork and communication skills.
Self-motivated and dependable.
Willingness to learn and adapt in a fast-moving environment.

Nice To Haves

Previous experience in fiber, construction, or utility work.
Basic splicing knowledge.
Some college or technical training.
Prior experience with aerial construction or working from a bucket truck.
Flexible and solutions-oriented approach to challenges.
Comfort working independently or with a small team.

Responsibilities

Install, maintain, and repair mainline and service fiber cables and related equipment.
Be familiar with bucket truck operation for occasional backup work.
Respond to trouble tickets to resolve problems and help customers restore service.
Follow safety protocols and standards at every job site.
Maintain accurate documentation and communicate clearly with team members and supervisors.
Provide responsive, courteous service during installations and repairs.
Maintain a valid driver’s license and clean driving record.
Lift, carry, push, or pull up to 75 pounds as part of daily tasks.
Report consistently and be ready to work in all weather conditions.