Network Fiber Technician I

Socket Telecom•St. Louis, MO

About The Position

Socket is seeking a Network Fiber Technician I to join its field operations team. The role installs, maintains, and repairs fiber lines and systems that provide high-speed internet to homes and businesses. Technicians work outdoors in a fast-paced environment, traveling to scheduled installations and repairs, coordinating with dispatch, documenting completed work, and ensuring jobs are done safely and correctly. The work may include pulling fiber to homes, making aerial repairs from a bucket truck, and restoring downed lines. The role is not eligible for visa sponsorship or relocation. Salary and benefits are commensurate with experience.

Requirements

  • High school diploma or equivalent.
  • Valid driver’s license with a clean driving record.
  • Ability to work outdoors in all types of weather.
  • Ability to lift 50–70 pounds.
  • Ability to follow safety procedures and perform physically demanding tasks.
  • Strong teamwork and communication skills.
  • Self-motivated and dependable.
  • Willingness to learn and adapt in a fast-moving environment.

Nice To Haves

  • Previous experience in fiber, construction, or utility work.
  • Basic splicing knowledge.
  • Some college or technical training.
  • Prior experience with aerial construction or working from a bucket truck.
  • Flexible and solutions-oriented when challenges arise.
  • Comfort working independently or with a small team.

Responsibilities

  • Install, maintain, and repair mainline and service fiber cables and related equipment.
  • Use bucket trucks for occasional backup work and aerial repairs.
  • Respond to trouble tickets and resolve problems to restore customers’ internet service.
  • Follow safety protocols and standards at every job site.
  • Maintain accurate documentation and communicate clearly with team members and supervisors.
  • Provide responsive, courteous service during installations and repairs.
  • Maintain a valid driver’s license and clean driving record.
  • Lift, carry, push, or pull up to 75 pounds as part of daily tasks.
  • Work outdoors in all weather conditions and show up consistently ready to work.

Benefits

  • Competitive pay.
  • Medical, dental, vision, and life insurance.
  • 401(k) with match.
  • Free coaching and counseling for employees and families.
  • Free fiber service if available in the employee’s area.
  • Tuition reimbursement for personal and professional growth.
  • Community engagement opportunities.
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