Network Technician I

Black Box•United States,

5d•Onsite

About The Position

Black Box Network Services is hiring a Network Technician I to install, test, certify, troubleshoot, and decommission structured cabling and network infrastructure in a data center environment. The role supports facilities management, site security, and project work, with a focus on delivering high-quality customer service. The position is hourly, based on experience and skill level, and is located at a customer site in Richardson, Texas. The stated schedule is Monday through Friday, 5 p.m. to 3 a.m.; the candidate must also be willing to work shift work that includes nights and weekends. A client addendum must be followed and will be provided when an offer is made. The technician will handle cabling and equipment work, including optical and copper cabling, equipment installation and removal, network patching, power connections, and complex Move, Add, Change requests. The role also provides Layer 1 troubleshooting and infrastructure break-fix services, supports carrier circuit testing, and assists with facilities issues such as power and UPS restoration, water problems, emergency cooling, and fire-suppression-related activities. The technician may serve as an interface between local associates and centralized project, operations, or MAC management. Black Box describes itself as a technology solutions provider focused on helping customers design, deploy, and manage IT infrastructure. The company reports more than 2,500 team members in 24 countries and is a wholly owned subsidiary of AGC Networks.

Requirements

Two to five years of relevant experience, preferably including at least one year in a data center environment.
In-depth knowledge of structured cabling.
Knowledge of IEEE and BICSI cabling standards.
Experience working in data centers and communications closets.
Experience with a Fluke Versiv Mainframe.
Appropriate equipment training with high-speed fiber-optic transport.
Ability to clean high-speed single-mode and multimode optical connections.
Ability to measure, transmit, and receive on high-speed optics.
Knowledge and experience working safely with high-speed, single-mode, long-range optical lasers.
Understanding of cable patching processes and procedures.
Proven success troubleshooting Layer 1 network concerns.
Must be able to safely lift heavy objects.
Must be willing to work shift work, including nights and weekends.

Responsibilities

Install, test, and certify structured and patch-panel cabling in a data center environment.
Install single-mode and multimode optical cabling; inspect and clean installed optical cabling and connections.
Install copper cable in accordance with IEEE and BICSI cabling standards.
Test installed cables using a Fluke Versiv Mainframe.
Decommission obsolete network cabling infrastructure and work with elevated and underfloor cable trays.
Assist with troubleshooting network equipment and cabling, including Layer 1 troubleshooting.
Patch cabling between network equipment and the customer’s network.
Install power cables from equipment to power supplies in racks, cabinets, or closets.
Install, troubleshoot, and de-install network equipment; install or swap cables, switches, routers, and related equipment.
Complete hard and complex Move, Add, Change (MAC) requests within defined service levels.
Provide infrastructure cabling break-fix services for network infrastructure.
Support carrier testing of circuits.
Assist with facilities efforts, including power and UPS restoration, water problems, emergency cooling restoration, and fire suppression exercises, restoration, and post-fire events.
Act as an interface, as needed, between associates at the applicable location and centralized project, operations, or MAC management.