Network Technician I

Black Box•United States,

13d•Onsite

About The Position

Black Box Network Services is seeking a Network Technician I to install, test, certify, troubleshoot, and decommission structured cabling and network infrastructure in a data center environment. The role supports customer-site facilities management, site security, and project work, with an emphasis on completing work to a high standard and providing strong customer service. The position is hourly, based on experience and skill level, and is located at a customer site in Chicago, Illinois. The listed schedule is Monday through Friday, 11 a.m. to 7 p.m.; the candidate must also be willing to work shift work that includes nights and weekends. A client addendum will apply and will be provided at the time of offer. The technician will work with single- and multimode optical cabling, copper cabling, patch panels, equipment racks, and elevated or underfloor cable trays. Duties include cable installation and testing, network equipment installation and troubleshooting, infrastructure break-fix work, layer 1 troubleshooting, and support for carrier circuit testing. The role also assists with facilities-related efforts, including power and UPS restoration, water problems, emergency cooling restoration, and fire suppression exercises and restoration.

Requirements

Appropriate equipment training with high-speed fiber-optic transport.
Ability to clean high-speed single-mode and multimode optical connections.
Ability to measure, transmit, and receive on high-speed optics.
Knowledge and experience working safely with high-speed, single-mode, long-range optical lasers.
Experience with a Fluke Versiv Mainframe.
Experience working in data centers and communications closets.
Ability to safely lift heavy objects.
Understanding of cable patching processes and procedures.
Proven success troubleshooting layer 1 network concerns.
In-depth knowledge of structured cabling.
Knowledge of IEEE and BICSI cabling standards.
Willingness to work shift work that includes nights and weekends.
Two to five years of relevant experience, preferably including at least one year in a data center environment.

Nice To Haves

At least one year of experience in a data center environment.

Responsibilities

Install, test, and certify structured cabling and patch-panel cabling in a data center environment.
Install single-mode and multimode optical cabling and copper cable in accordance with IEEE and BICSI cabling standards.
Inspect and clean installed optical cabling and connections.
Test installed cables using a Fluke Versiv Mainframe.
Decommission obsolete networking cabling infrastructure.
Work with elevated and underfloor cabling trays.
Assist in troubleshooting network equipment and cabling.
Patch cabling between network equipment and the customer's network.
Install power cables from equipment to power supplies in racks, cabinets, or closets.
Install, troubleshoot, and de-install network equipment.
Install or swap cables, switches, routers, and other equipment.
Complete complex Move, Add, Change (MAC) requests within defined service levels.
Provide infrastructure cabling break-fix services and perform layer 1 troubleshooting.
Support carrier testing of circuits.
Assist with facilities efforts, including power and UPS restoration, water problems, emergency cooling restoration, and fire suppression exercises, restoration, and post-fire events.
Act as an interface, as needed, between associates at the applicable location and centralized project, operations, or MAC management.