Network Technician I

Black Box•Philadelphia, PA

10d•Onsite

About The Position

Black Box Network Services is seeking a Network Technician I to install, test, certify, troubleshoot, and decommission structured cabling and network infrastructure in data center and communications-closet environments. The role includes working with single- and multimode optical cabling, copper cabling, patch panels, cabling trays, network equipment, and customer circuits. The technician supports facilities management, site security, and project work, with an emphasis on completing work to a high standard and satisfying the customer. The candidate should be motivated and self-driven. This is an hourly position based on experience and skill level at a customer site in Levittown, Pennsylvania. The stated schedule is Friday through Monday, 6:00 a.m. to 4:00 p.m.; the schedule may change based on business needs, and flexibility may sometimes be required. The candidate must follow a client addendum, which will be provided at the time of offer.

Requirements

Appropriate equipment training with high-speed fiber-optic transport.
Ability to clean high-speed single- and multimode optical connections.
Ability to measure, transmit, and receive on high-speed optics.
Knowledge and experience working safely with high-speed, single-mode, long-range optical lasers.
Experience with a Fluke Versiv Mainframe.
Experience working in data centers and communications closets.
Ability to safely lift heavy objects.
Understanding of cable-patching processes and procedures.
Demonstrated success troubleshooting Layer 1 network issues.
Willingness to work shift work, including nights and weekends.
Two to five years of relevant experience, preferably including at least one year in a data center environment.
In-depth knowledge of structured cabling.
Knowledge of IEEE and BICSI cabling standards.

Responsibilities

Install, test, and certify structured and patch-panel cabling in a data center environment.
Install single- and multimode optical cabling and copper cabling to IEEE and BICSI standards.
Inspect and clean installed optical cabling and connections.
Test installed cables using a Fluke Versiv Mainframe.
Decommission obsolete network cabling infrastructure.
Work with elevated and underfloor cabling trays.
Assist with troubleshooting network equipment and cabling, including Layer 1 issues.
Patch cabling between network equipment and the customer’s network.
Install power cables from equipment to power supplies in racks, cabinets, or closets.
Install, troubleshoot, and de-install network equipment; install or swap cables, switches, and routers.
Complete complex Move, Add, Change (MAC) requests within defined service levels.
Provide break-fix services for network infrastructure cabling.
Support carrier testing of circuits.
Assist with facilities efforts, including power and UPS restoration, water problems, emergency cooling restoration, and fire-suppression exercises, restoration, and post-fire events.
Act as an interface, as needed, between associates at the applicable location and centralized project, operations, or MAC management.