Network Technician I

Black Box•Philadelphia, PA

11d•Onsite

About The Position

Black Box Network Services is seeking a Network Infrastructure Technician to install, test, and certify structured and patch-panel cabling in a data center environment. The role supports facilities management, site security, and project work, with an emphasis on customer satisfaction, high-quality execution, and self-directed work. The position is hourly, based on experience and skill level, and is located at a customer site in Levittown, Pennsylvania. The stated schedule is Friday through Monday, 6:00 a.m. to 4:00 p.m.; schedules may change based on business needs, and flexibility may occasionally be required. The successful candidate must follow a client addendum, which will be provided at the time of an offer.

Requirements

2–5 years of relevant experience, preferably including at least 1 year in a data center environment.
In-depth knowledge of structured cabling.
Knowledge of IEEE and BICSI cabling standards.
Experience working in data centers and communications closets.
Experience with a Fluke Versiv Mainframe.
Appropriate equipment training for high-speed fiber-optic transport.
Ability to clean high-speed single-mode and multi-mode optical connections.
Ability to measure, transmit, and receive on high-speed optics.
Knowledge and experience working safely with high-speed, single-mode, long-range optical lasers.
Understanding of cable-patching processes and procedures.
Proven success troubleshooting Layer 1 network concerns.
Ability to safely lift heavy objects.
Willingness to work shift schedules that may include nights and weekends.
Ability to meet the position’s vision requirements, including near, midrange, and far acuity; peripheral vision; depth perception; focus adjustment; and color vision.
Ability to communicate through speaking and listening.
Motor coordination to handle tools and controls, reach, sit, stand, walk, and occasionally climb, balance, stoop, kneel, crouch, or bend.

Responsibilities

Install, test, and certify structured cabling and patch panels in a data center environment.
Install single-mode and multi-mode optical cabling; inspect and clean installed optical connections.
Install copper cable according to IEEE and BICSI cabling standards.
Test installed cables using a Fluke Versiv Mainframe.
Decommission obsolete network cabling infrastructure.
Work with elevated and underfloor cabling trays.
Assist with troubleshooting network equipment and cabling, including Layer 1 issues.
Patch cabling between network equipment and the customer’s network.
Install power cables from equipment to power supplies in racks, cabinets, and closets.
Install, troubleshoot, and de-install network equipment; install or replace cables, switches, and routers.
Complete complex Move, Add, Change (MAC) requests within defined service levels.
Provide infrastructure cabling break-fix services for network infrastructure.
Support carrier testing of circuits.
Assist with facilities efforts, including power and UPS restoration, water problems, emergency cooling restoration, and fire-suppression exercises, restoration, and post-fire events.
Act as an interface, as needed, between associates at the applicable location and centralized project, operations, or MAC management.
Support facilities management, site security, and project engagement while delivering high-quality customer service.