Network Technician I

Black Box•Philadelphia, PA
•Onsite

About The Position

Black Box Network Services is seeking a Network Infrastructure Technician to install, test, certify, troubleshoot, and decommission structured cabling and network infrastructure in data center and communications-closet environments. The role includes working with single-mode and multimode fiber-optic cabling, copper cabling, patch panels, network equipment, and cable trays. The technician supports facilities management, site security, and project work, with an emphasis on completing work to a high standard and meeting customer needs. This is an hourly position, with compensation based on experience and skill level. The stated schedule is Tuesday through Friday, 8 p.m. to 6 a.m.; schedules may change based on business needs, and flexibility may be required. The position is based at a customer site in Levittown, Pennsylvania. The candidate must follow a client addendum, which will be provided when an offer is made.

Requirements

  • Appropriate equipment training with high-speed fiber-optic transport.
  • Ability to clean high-speed single-mode and multimode optical connections.
  • Ability to measure, transmit, and receive on high-speed optics.
  • Knowledge and experience working safely with high-speed, long-range single-mode optical lasers.
  • Experience with a Fluke Versiv Mainframe.
  • Experience working in data centers and communications closets.
  • Ability to safely lift heavy objects.
  • Understanding of cable-patching processes and procedures.
  • Proven success troubleshooting Layer 1 network concerns.
  • Willingness to work shifts that include nights and weekends.
  • In-depth knowledge of structured cabling.
  • Knowledge of IEEE and BICSI cabling standards.
  • Ability to meet the listed physical and visual demands, including frequent lifting of approximately 50 pounds, occasional lifting of approximately 100 pounds, and the stated vision, communication, coordination, and mobility requirements.

Nice To Haves

  • Two to five years of relevant experience.
  • Preferably at least one year of experience in a data center environment.

Responsibilities

  • Install, test, and certify structured and patch-panel cabling in a data center environment.
  • Install single-mode and multimode optical cabling; inspect and clean installed optical connections.
  • Install copper cable according to IEEE and BICSI cabling standards.
  • Test installed cables using a Fluke Versiv Mainframe.
  • Decommission obsolete network cabling infrastructure.
  • Work with elevated and underfloor cable trays.
  • Assist with troubleshooting network equipment and cabling, including Layer 1 issues.
  • Patch cabling between network equipment and the customer’s network.
  • Install power cables between equipment and power supplies in racks, cabinets, or closets.
  • Install, troubleshoot, and de-install network equipment.
  • Install or replace cables, switches, routers, and related equipment.
  • Complete complex Move, Add, Change (MAC) requests within defined service levels.
  • Provide break-fix services for network infrastructure cabling.
  • Support carrier testing of circuits.
  • Assist with facilities efforts, including power and UPS restoration, water problems, emergency cooling restoration, and fire-suppression exercises, restoration, and post-fire events.
  • Act as an interface, as needed, between associates at the applicable location and centralized project, operations, or MAC management.
  • Support facilities management, site security, and project engagement.
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