Network Technician I

Black Box•United States,
•Onsite

About The Position

Black Box Network Services is seeking a Network Technician I to install, test, and certify structured and patch-panel cabling in a data center environment. The technician will support facilities management, site security, and project work, with a focus on customer satisfaction and completing work to a high standard. The role requires a motivated, self-directed candidate and includes regular travel to Piscataway, New Jersey, while primarily working at a customer site in Secaucus, New Jersey. The work schedule is Thursday through Monday, 12:00 a.m. to 8:00 a.m., and may change based on business needs. The position is hourly, with compensation based on experience and skill level. The employee must follow the client addendum, which will be provided at the time of offer.

Requirements

  • Appropriate equipment training with high-speed fiber-optic transport.
  • Ability to clean high-speed single-mode and multi-mode optical connections.
  • Ability to measure, transmit, and receive on high-speed optics.
  • Knowledge and experience working safely with high-speed, single-mode, long-range optical lasers.
  • Experience with a Fluke Versiv Mainframe.
  • Experience working in data centers and communications closets.
  • Ability to safely lift heavy objects.
  • Understanding of cable patching processes and procedures.
  • Proven success troubleshooting layer 1 network concerns.
  • Willingness to work shifts that include nights and weekends.
  • Two to five years of relevant experience, preferably including at least one year in a data center environment.
  • In-depth knowledge of structured cabling.
  • Knowledge of IEEE and BICSI cabling standards.
  • Physical ability to frequently lift up to approximately 50 pounds and occasionally lift up to approximately 100 pounds.
  • Visual abilities including near, midrange, and far acuity; peripheral vision; depth perception; focus adjustment; and color vision.
  • Ability to communicate and receive information through speaking and listening.
  • Motor coordination and physical ability to sit, use hands to handle tools or controls, reach, stand, walk, and occasionally climb, balance, stoop, kneel, crouch, or bend.

Responsibilities

  • Install, test, and certify structured and patch-panel cabling in a data center environment.
  • Install single-mode and multi-mode optical cabling, inspect and clean installed optical cabling, and install copper cable to IEEE and BICSI cabling standards.
  • Test installed cables using a Fluke Versiv Mainframe.
  • Decommission obsolete network cabling infrastructure and work with elevated and underfloor cable trays.
  • Assist with troubleshooting network equipment and cabling, including layer 1 troubleshooting.
  • Patch cabling between network equipment and the customer’s network.
  • Install power cables from equipment to power supplies in racks, cabinets, or closets.
  • Install, troubleshoot, and de-install network equipment; install or replace cables, switches, and routers.
  • Complete complex Move, Add, Change (MAC) requests within defined service levels.
  • Provide infrastructure cabling break-fix services and support carrier circuit testing.
  • Assist with facilities efforts, including power and UPS restoration, water problems, emergency cooling restoration, and fire suppression exercises, restoration, and post-fire events.
  • Act as an interface, as needed, between associates at the applicable location and centralized project, operations, or MAC management.
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