Network Technician I

Black Box•United States,

13d•Onsite

About The Position

Black Box Network Services is hiring a Network Technician I to install, test, and certify structured and patch-panel cabling in a data center environment. The role supports facilities management, site security, and project work, with an emphasis on high-quality customer service and completing work to a high standard. The candidate should be motivated and self-driven. This is an hourly position based on experience and skill level at a customer site in Chandler, Arizona. The stated schedule is Sunday through Thursday, 3 p.m. to 11 p.m. The technician will work with structured copper and single- and multi-mode fiber cabling, network equipment, and infrastructure in data centers and communications closets. The position also supports facilities restoration and acts as an interface between local associates and centralized project, operations, and MAC management.

Requirements

Appropriate equipment training with high-speed fiber-optic transport.
Ability to clean high-speed single- and multi-mode optical connections.
Ability to measure, transmit, and receive on high-speed optics.
Knowledge and experience working safely with high-speed single-mode long-range optical lasers.
Experience with a Fluke Versiv Mainframe.
Experience working in data centers and communications closets.
Ability to safely lift heavy objects.
Understanding of cable patching processes and procedures.
Proven success troubleshooting Layer 1 network concerns.
Willingness to work shift work, including nights and weekends.
In-depth knowledge of structured cabling.
Knowledge of IEEE and BICSI cabling standards.

Nice To Haves

At least 1 year of experience in a data center environment.

Responsibilities

Install, inspect, clean, test, and certify structured cabling, including single- and multi-mode optical cabling and copper cable.
Test installed cables using a Fluke Versiv Mainframe.
Decommission obsolete networking cabling infrastructure.
Work with elevated and underfloor cabling trays.
Assist in troubleshooting network equipment and cabling, including Layer 1 network concerns.
Patch cabling between network equipment and the customer’s network.
Install power cables from equipment to power supplies in racks, cabinets, and closets.
Install, troubleshoot, and de-install network equipment.
Install or swap out cables, switches, routers, and other equipment.
Complete complex Move, Add, Change (MAC) requests within defined service levels.
Provide infrastructure cabling break-fix services.
Support carrier circuit testing.
Assist with facilities efforts, including power and UPS restoration, water problems, emergency cooling restoration, and fire-suppression exercises and restoration.
Interface, as needed, between associates at the applicable location and centralized project, operations, and MAC management.