Network Engineer (Broadband)

Edward Rose & Sons • Portage, MI

3d

About The Position

Edward Rose & Sons is seeking a professional and motivated Network Engineer to install, operate, maintain, and troubleshoot the company’s network infrastructure. The role supports DOCSIS, fiber, Ethernet, routing, switching, and transport systems that provide Internet services to residential customers across multiple states. The Network Engineer responds to outages, implements network changes, assists with capacity planning, and works with field technicians and vendors to maintain a highly available service-provider network. The position participates in an after-hours on-call rotation and may require travel as needed.

The company describes opportunities for career development, training, advancement, and growth across technical, sales, and leadership tracks.

Requirements

• Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent experience; degree preferred.
• 2–6 years of network engineering, administration, or IP network support experience.
• Hands-on experience with routing and switching platforms, such as Cisco, Juniper, Mikrotik, CASA, Fortinet, and other major OEM hardware such as Dell/HP.
• Strong working knowledge of networking protocols and technologies, including IPv4/IPv6, TCP/IP, UDP, BGP, OSPF, VLANs, DHCP, DNS, GRE tunnels, SNMP, VPN, and related protocols.
• Experience with network design, implementation, administration, and troubleshooting.
• Familiarity with network monitoring systems and tools.
• Strong analytical, troubleshooting, and problem-solving skills, including the ability to diagnose and resolve issues quickly during outages.
• Ability to prioritize and manage multiple issues and projects in a fast-paced environment.
• Proficiency with Microsoft Office.
• Strong written and verbal communication skills.
• Ability to work cooperatively, maintain confidentiality, and perform under pressure.
• Valid driver’s license and reliable transportation; willingness to travel as needed.

Responsibilities

• Configure, maintain, and troubleshoot Cisco routers, switches, CMTS platforms, and broadband transport equipment.
• Monitor network health using network management and monitoring platforms.
• Investigate customer-impacting issues and isolate problems affecting multiple subscribers.
• Support DOCSIS infrastructure, fiber distribution, Ethernet transport, and IP routing.
• Configure and troubleshoot routing protocols, including BGP and OSPF.
• Assist with GRE tunnels, VLANs, VRFs, DHCP relay, and network segmentation.
• Coordinate maintenance windows and perform firmware or software upgrades.
• Maintain network documentation, diagrams, and standard operating procedures.
• Work with ISPs, transport providers, and hardware vendors during service disruptions.
• Participate in network expansion projects and equipment deployments.
• Assist in capacity planning and utilization analysis.
• Provide technical support to Operations, Field Technicians, and Customer Support.
• Participate in an after-hours on-call rotation.

Benefits

• Comprehensive benefits package, including 401(k) with company match
• Generous paid time off programs
• Competitive compensation plan
• Employee referral program
• Great work environment
• Opportunities for advancement
• Discounted apartment home
• Training and development through on-the-job, technical, sales, and leadership tracks

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level