Network Engineer (Broadband)

Start with a job, stay for a career. • Portage, MI

3d

About The Position

Edward Rose & Sons is seeking a professional and motivated Network Engineer to install, operate, maintain, and troubleshoot the company’s network infrastructure. The role supports DOCSIS, fiber, Ethernet, routing, switching, and transport systems that provide Internet services to residential customers across multiple states. The engineer responds to outages, implements network changes, assists with capacity planning, and works with field technicians and vendors to help maintain a highly available service provider network.

Requirements

• 2–6 years of network engineering, administration, or IP network support experience.
• Hands-on experience with routing and switching platforms, including Cisco, Juniper, Mikrotik, CASA, Fortinet, and other major OEM hardware such as Dell/HP.
• Strong working knowledge of IPv4/IPv6, TCP/IP, UDP, BGP, OSPF, VLANs, DHCP, DNS, GRE tunnels, SNMP, VPN, and related protocols.
• Experience with network design, implementation, administration, and troubleshooting.
• Familiarity with network monitoring systems and tools.
• Strong analytical, troubleshooting, and problem-solving skills, including the ability to diagnose and resolve issues quickly during outages.
• Ability to prioritize and manage multiple issues or projects in a fast-paced environment.
• Proficiency with Microsoft Office.
• Strong written and verbal communication skills.
• Ability to work cooperatively, maintain confidentiality, and perform under pressure.
• Valid driver’s license and reliable transportation; willingness to travel as needed.

Nice To Haves

• Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent experience.

Responsibilities

• Configure, maintain, and troubleshoot Cisco routers, switches, CMTS platforms, and broadband transport equipment.
• Monitor network health using network management and monitoring platforms.
• Investigate customer-impacting issues and isolate problems affecting multiple subscribers.
• Support DOCSIS infrastructure, fiber distribution, Ethernet transport, and IP routing.
• Configure and troubleshoot routing protocols, including BGP and OSPF.
• Assist with GRE tunnels, VLANs, VRFs, DHCP relay, and network segmentation.
• Coordinate maintenance windows and perform firmware or software upgrades.
• Maintain network documentation, diagrams, and standard operating procedures.
• Work with ISPs, transport providers, and hardware vendors during service disruptions.
• Participate in network expansion projects and equipment deployments.
• Assist in capacity planning and utilization analysis.
• Provide technical support to Operations, Field Technicians, and Customer Support.
• Participate in an after-hours on-call rotation.

Benefits

• 401(k) with company match
• Paid time off programs
• Competitive compensation plan
• Employee referral program
• Discounted apartment home
• Training and development through on-the-job, technical, sales, and leadership tracks
• Opportunities for advancement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed