Network Development Representative
doxo
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Posted:
August 30, 2023
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Onsite
About the position
The Network Development Representative role at doxo is a key position within the Provider team. The main responsibility of this role is to reach out to service providers who already receive check payments from doxo users and promote additional doxo products and services. The ideal candidate will have previous experience in sales or customer service, excellent communication skills, and the ability to translate business requirements into non-technical terms. They will also be responsible for managing contacts and activities using Salesforce.com, developing B2B marketing strategies, and achieving assigned targets. This is an opportunity to join a fast-growing fintech startup and contribute to changing the way people pay their bills.
Responsibilities
- Extensive outbound calling to communicate doxo's business model to billers.
- Professional, personalized responses via phone and email to inbound inquiries about doxo.
- Responding to objections, competitive questions, and other FAQs.
- Managing Contacts, Activities, and an Opportunity pipeline using Salesforce.com.
- Helping to develop B2B marketing strategies that would assist in expanding the doxo biller network.
- Attainment of assigned MBO and revenue targets.
Requirements
- Previous work experience in a sales, customer service or customer support related field
- Strong written and spoken communication skills
- Ability to translate business requirements into non-technical terms
- Proficiency in Salesforce (or another CRM) is a plus
- A mindset of continuous improvement
- Able to convey information in a professional, friendly and concise manner
- Work independently and as part of a team
- Proven ability to accomplish objectives and work proactively
- Capacity for learning quickly in a fast-paced environment and handling multiple tasks simultaneously
- Bachelor's degree in a relevant field preferred
Benefits
- 100% employer-paid medical, dental, and vision coverage for full-time employees
- Generous equity grants
- 401k match to help you save for your future
- 15 days PTO to start, plus paid holidays
- Charitable donation match
- Pet insurance
- Plus plenty of corporate discounts