Netsuite & EDI Systems Analyst

Wondercide•Round Rock, TX

1d•Hybrid

About The Position

Wondercide is hiring a NetSuite & EDI Systems Analyst for a newly created role supporting the company’s growth. The position sits at the intersection of Operations, Supply Chain, and Finance and owns NetSuite reporting and data integrity, as well as day-to-day EDI operations through SPS Commerce. The analyst will manage trading partner connections, coordinate with SPS support, and help ensure orders flow accurately from customers to fulfillment. The role tracks issues and requests through resolution, communicates progress and blockers, and confirms outcomes with affected teams. The analyst builds and maintains NetSuite saved searches, custom reports, and SuiteAnalytics dashboards; supports configuration requests and testing; and governs key master data. They also coordinate EDI partner onboarding, monitor transactions and performance, troubleshoot EDI issues, and maintain documentation and user guides for recurring processes. The role is hybrid in Round Rock, Texas: fully in-office for the first 90 days, then in-office Tuesday through Thursday and remote Monday and Friday.

Requirements

2–5+ years of experience supporting NetSuite or a comparable ERP system; strong EDI experience can offset NetSuite experience.
Hands-on experience with EDI platforms and trading partner integrations.
Comfort building saved searches, custom reports, and SuiteAnalytics queries in NetSuite.
Working knowledge of supply chain, order-to-cash, and transaction flows through Finance.
Strong organizational skills and comfort managing multiple priorities across teams.
A calm, solutions-oriented mindset, especially when issues are urgent.

Nice To Haves

NetSuite experience.
SPS Commerce experience.
Experience in CPG, manufacturing, retail, or operations-heavy environments.

Responsibilities

Build and maintain NetSuite saved searches, custom reports, and SuiteAnalytics dashboards.
Serve as the internal point of contact for NetSuite questions and work with the IT Director on configuration requests submitted to the managed service provider.
Maintain the accuracy and governance of master data, including items, customers, vendors, pricing, and cross-references.
Support testing and validation of NetSuite configuration changes.
Own day-to-day EDI operations through SPS Commerce, including transaction monitoring and trading partner configuration.
Act as the primary liaison between SPS support and retail and distributor partners.
Coordinate trading partner onboarding from requirements gathering through testing and go-live, documenting transaction requirements, identifiers, compliance needs, test results, and outstanding issues.
Triage and resolve EDI issues involving 850, 855, 856, and 810 transactions while minimizing disruption to order flow and fulfillment.
Monitor EDI performance and data quality metrics, including error rates and order failures, and flag issues before they affect fulfillment.
Respond to NetSuite and EDI issues, resolving requests where possible and escalating when needed.
Partner with Operations, Supply Chain, and Finance to resolve time-sensitive issues and support daily workflows.
Proactively monitor systems and surface risks or inefficiencies.
Create and maintain documentation for NetSuite and EDI processes, including partner requirements, transaction flows, exception handling, testing steps, and escalation contacts.
Develop user guides and runbooks to help internal teams work efficiently and reduce recurring support requests.