Netsuite & EDI Systems Analyst

Wondercide•Round Rock, TX

7d•Hybrid

About The Position

Wondercide is hiring a NetSuite & EDI Systems Analyst to own systems supporting Operations, Supply Chain, and Finance as the company grows. This newly created role is the internal go-to resource for NetSuite reporting and data integrity and owns day-to-day EDI operations through SPS Commerce. The analyst will manage trading partner connections, coordinate with SPS support, and help ensure accurate order flow from customers through fulfillment. The role tracks issues and requests through resolution, communicates progress and blockers, and confirms outcomes with affected teams. The position builds and maintains NetSuite saved searches, custom reports, and SuiteAnalytics dashboards; oversees key master data; supports testing and validation of configuration changes; and coordinates EDI onboarding, monitoring, troubleshooting, and performance tracking. It also serves as a first line of response for system issues, collaborates with internal teams to support workflows, and creates documentation, user guides, and runbooks for recurring NetSuite and EDI processes. The role is hybrid and based in Round Rock, Texas. The first 90 days are fully in-office; afterward, the schedule is Tuesday through Thursday in the office and Monday and Friday remote.

Requirements

2–5+ years of experience supporting NetSuite or a comparable ERP system; strong EDI experience can offset NetSuite experience.
Hands-on experience with EDI platforms and trading partner integrations.
Comfort building saved searches, custom reports, and SuiteAnalytics queries in NetSuite.
Working knowledge of supply chain, order-to-cash, and transaction flows through Finance.
Strong organizational skills and comfort managing multiple priorities across teams.
A calm, solutions-oriented mindset, especially when issues are urgent.

Nice To Haves

NetSuite experience is preferred.
SPS Commerce experience is a strong plus.
Experience in CPG, manufacturing, retail, or operations-heavy environments.

Responsibilities

Build and maintain NetSuite saved searches, custom reports, and SuiteAnalytics dashboards.
Serve as the internal point of contact for NetSuite questions and work with the IT Director to submit and follow up on configuration requests to the managed service provider.
Maintain the accuracy and governance of master data, including items, customers, vendors, pricing, and cross-references, throughout its lifecycle.
Support testing and validation of NetSuite configuration changes to ensure updates do not disrupt operations.
Own day-to-day EDI operations through SPS Commerce, including monitoring transactions, managing trading partner configurations, and liaising with SPS support and retail and distributor partners.
Coordinate trading partner onboarding from requirements gathering through testing and go-live, documenting partner-specific requirements, item identifiers, compliance needs, test results, and outstanding issues.
Triage and resolve EDI issues involving 850, 855, 856, and 810 transactions while minimizing disruption to order flow and fulfillment.
Monitor EDI performance and data quality metrics, including error rates and order failures, and flag issues before they affect fulfillment.
Triage NetSuite and EDI requests, resolve issues when possible, and escalate appropriately.
Partner with Operations, Supply Chain, and Finance to resolve time-sensitive issues and support day-to-day workflows.
Proactively monitor systems and surface risks or inefficiencies.
Create and maintain documentation for NetSuite and EDI processes, including trading partner requirements, transaction flows, exception handling, testing steps, and escalation contacts.
Develop user guides and runbooks to help internal teams work efficiently and reduce recurring support requests.