NetSuite Digital Business Systems Consulting Senior Manager

Elliott Davis • Greenville, SC

10d

About The Position

Elliott Davis is seeking a NetSuite Business Systems Consulting Senior Manager for a senior client-service role overseeing delivery across a portfolio of business systems engagements. The position leads complex NetSuite implementations and provides portfolio oversight, hands-on delivery support, and direction from opportunity shaping and solution design through implementation, go-live, and stabilization. The Senior Manager is responsible for developing project leaders, maintaining executive client relationships, ensuring delivery quality, managing portfolio risks and resources, and supporting implementation teams as needed.

The role leads engagement and solution quality, advises clients on business processes and technology enablement, manages engagement economics and commercial matters, and develops team members and practice capabilities. It also contributes to client growth by identifying follow-on opportunities and supporting discovery, scoping, proposals, demonstrations, and market development. Success includes a predictable project portfolio, trusted client relationships, consistent implementation quality, strong project leaders, disciplined financial management, and contributions to new and expanded client opportunities.

Requirements

• Bachelor's degree in accounting, business, information systems, computer science, management, or a related field, or equivalent relevant experience.
• Substantial experience delivering ERP or financial systems consulting engagements, including responsibility for complex implementations and client outcomes.
• Demonstrated experience leading multiple NetSuite implementations through discovery, solution design, configuration, testing, go-live, and post-go-live support.
• Experience leading implementation teams and overseeing multiple concurrent engagements.
• Strong accounting and financial process knowledge, including financial statements, general ledger, transaction processing, and operational reporting.
• Ability to manage project budgets, forecasts, timelines, scope changes, risks, and executive client communications.
• Excellent written, verbal, facilitation, and executive communication skills.
• Strong working knowledge of Excel and familiarity with third-party applications that integrate with ERP and financial systems.
• Active NetSuite certification, such as Administrator or ERP Consultant.
• Prior professional services or consulting experience.

Nice To Haves

• Business development experience, including discovery, scoping, estimating, proposal development, and expansion of existing client relationships.
• Experience with NetSuite SuiteProjects, Advanced Revenue Management, and Services Industries.

Responsibilities

• Oversee a portfolio of NetSuite and related business systems engagements, provide hands-on implementation support, and own project plans and execution.
• Guide engagements through discovery, solution design, configuration, data conversion, testing, training, deployment, and stabilization.
• Support handoffs of completed projects to the Optimization/Ongoing Support practice.
• Establish and manage project plans, governance, decision rights, approval points, and client responsibilities.
• Lead or support implementation workstreams and recovery planning for at-risk engagements.
• Review solution designs, business process recommendations, configuration decisions, integrations, data conversion, reporting, testing, cutover, and support transition plans.
• Ensure proposed solutions align with client objectives, accounting requirements, operational processes, internal controls, scalability needs, and platform capabilities.
• Promote practice methodologies, templates, quality checkpoints, documentation standards, and approval gates.
• Communicate solution tradeoffs, risks, dependencies, and support implications, balancing standard platform capabilities with justified extensions.
• Build relationships with executive sponsors, finance leaders, operational stakeholders, and project teams.
• Facilitate decisions about objectives, scope, priorities, roles, risks, and change impacts; communicate project health, decisions, risks, financial status, and next steps.
• Manage escalations professionally and advise clients on business process improvement and technology enablement.
• Oversee engagement budgets, forecasts, utilization, billing readiness, margin, change control, and collection-related coordination.
• Review statements of work, proposals, estimates, assumptions, exclusions, engagement letters, and change orders for delivery feasibility and commercial clarity.
• Identify, quantify, document, approve, and incorporate scope changes into delivery plans.
• Partner with practice leadership to improve portfolio predictability, delivery leverage, staffing models, and profitability.
• Develop team members through coaching, delegation, feedback, and progressively complex responsibilities.
• Participate in staffing, performance discussions, recruiting, onboarding, succession planning, and capability development.
• Contribute to reusable assets, implementation standards, knowledge sharing, certification planning, and continuous improvement.
• Collaborate across service lines and departments to meet client needs.
• Identify follow-on opportunities and support or lead discovery, solution shaping, demonstrations, proposal development, scoping, estimating, and pursuit presentations.
• Maintain relationships with prospects, referral sources, alliance partners, and existing clients.
• Contribute to new offerings, market positioning, thought leadership, and growth strategies for NetSuite and the broader BSC practice.

Benefits

• Generous time away and paid firm holidays, including the week between Christmas and New Year’s.
• Flexible work schedules.
• 16 weeks of paid maternity and adoption leave.
• 8 weeks of paid parental leave.
• 4 weeks of paid caregiver leave once eligible.
• Health and wellness benefits, including wellness coaching and mental health counseling.
• One-on-one professional coaching.
• Leadership and career development programs.
• Access to Beyond, a program with experiences intended to support personal and professional growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior