Neighborhood Sales Manager

Stanley Martin Homes•Raleigh, NC

About The Position

The Neighborhood Sales Manager (NSM) designs and implements sales strategies to meet or exceed sales objectives and cultivates relationships with prospective homebuyers. The NSM guides clients through the full sales journey by following the company’s sales and homebuyer experience processes and collaborating with the Neighborhood Construction Manager and New Home Consultants. The role also involves researching market trends and competitors, maintaining accurate and compelling point-of-sale and marketing materials, and recording sales activities—including leads, follow-ups, and closed deals—in the CRM. The NSM provides responsive customer service, addresses concerns, and promotes First Heritage Mortgage as the lender of choice to support an exceptional home-buying experience. The successful candidate is organized, detail-oriented, and able to complete work effectively and on time using the required technical tools. They work well in a fast-paced environment, maintain a positive attitude and a minimum capture rate of 80%, and demonstrate strong negotiation and problem-solving abilities. Clear communication, relationship-building, and thorough data tracking are important to success. The role requires at least three years of new home sales experience for a production builder and availability to work weekends. Daily tools include Salesforce, DXC Homebuilder One (HB1), and Microsoft Office Suite.

Requirements

At least three years of proven new home sales experience for a production builder.
Available to work weekends.
Able to collaborate in a team environment.
Organized and detail-oriented, with the ability to complete tasks effectively and on time using relevant technical tools.
Able to work in a fast-paced environment while maintaining a positive attitude and a minimum capture rate of 80%.
Strong negotiation and problem-solving abilities.
Clear communication and the ability to build strong internal and external relationships.
Ability to maintain complete and accurate data tracking.
Demonstrates active listening, confidence, and respect when communicating with others.

Responsibilities

Design and implement sales strategies to achieve or surpass sales objectives.
Cultivate and maintain relationships with prospective homebuyers.
Guide clients through the sales journey while following sales and homebuyer experience processes.
Collaborate with the Neighborhood Construction Manager and New Home Consultants.
Research market trends and competitors.
Ensure point-of-sale and marketing materials are accurate, current, and compelling.
Maintain precise records of sales activities, including leads, follow-ups, and closed deals, in CRM software.
Provide outstanding customer service and promptly address customer concerns or issues.
Promote and advocate for First Heritage Mortgage as the lender of choice.

Benefits

Health care options through Aetna, MetLife, and EyeMed.
Employer-paid short-term and long-term disability insurance.
Employer-paid basic life and AD&D insurance, with employee-paid life insurance options.
401(k) with an employer match of up to $5,000.
Health Savings Account (HSA).
Three weeks of paid parental leave.
Flexible Spending Account (FSA) for dependent care.
12 weeks of paid maternity leave through the Short-Term Disability Plan.
Free and low-cost mental health resources and support services through the Employee Assistance Program.
Tuition and certification reimbursement.
15 days of vacation, increasing with tenure.
Six days of paid sick leave.
No-cost coverage for identity theft or travel mishaps.
Discounts on Stanley Martin homes and partner mortgage and title services, as well as Verizon cell phone service.
Early paycheck access through Dayforce Wallet.
Giving Back Program support for local charities, including up to a $250 match and eight hours of leave.