Neighborhood Sales Manager
About The Position
The Neighborhood Sales Manager (NSM) designs and implements sales strategies to achieve and exceed sales objectives and cultivates relationships with prospective homebuyers. The NSM guides clients through the sales journey by following sales and homebuyer experience processes and collaborating with the Neighborhood Construction Manager and New Home Consultants. The role includes monitoring market trends and competitors through research, maintaining accurate and compelling point-of-sale and marketing materials, and tracking leads, follow-ups, and closed deals in CRM software. The NSM provides prompt customer service and advocates for First Heritage Mortgage as the lender of choice to support an exceptional home-buying experience. The position requires maintaining a minimum capture rate of 80%.
Requirements
- At least three years of proven experience in new home sales for a production builder.
- Available to work weekends.
- Able to work effectively and on time using the necessary technical tools.
- Able to work in a fast-paced environment while maintaining a positive attitude.
- Strong negotiation and problem-solving abilities.
- Clear communication skills and the ability to build strong internal and external relationships.
- Ability to maintain complete data tracking.
- Active listening, confidence, and respect when communicating with others.
- Excited to collaborate in a team environment.
Responsibilities
- Design and implement sales strategies to achieve and exceed sales objectives.
- Cultivate and maintain relationships with prospective homebuyers.
- Guide clients through the sales journey while following sales and homebuyer experience processes.
- Collaborate with the Neighborhood Construction Manager and New Home Consultants.
- Conduct market research and stay current on market trends and competitors.
- Ensure point-of-sale and marketing materials are accurate, up to date, and compelling.
- Maintain accurate records of leads, follow-ups, and closed deals in CRM software.
- Promptly address customer concerns and issues.
- Promote and advocate for First Heritage Mortgage as the lender of choice.
- Maintain a minimum capture rate of 80%.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
