Neighborhood Sales Manager

Stanley Martin Homes•Greensboro, NC

22h

About The Position

The Neighborhood Sales Manager (NSM) designs and implements sales strategies to meet and exceed sales objectives while cultivating relationships with prospective homebuyers. The NSM guides clients through the full sales journey, follows the company’s sales and homebuyer-experience processes, and collaborates with the Neighborhood Construction Manager and New Home Consultants. The role includes researching market trends and competitors, maintaining accurate and compelling point-of-sale and marketing materials, and tracking leads, follow-ups, and closed deals in CRM software. The NSM provides responsive customer service and promotes First Heritage Mortgage as the lender of choice to help ensure an exceptional home-buying experience. The ideal candidate is organized, detail-oriented, effective at completing tasks on time using relevant technical tools, and able to work in a fast-paced environment with a positive attitude while maintaining a minimum capture rate of 80%. Strong negotiation, problem-solving, communication, relationship-building, and data-tracking abilities are important. The position requires collaboration and weekend availability. Tools used daily include Salesforce, DXC Homebuilder One (HB1), and Microsoft Office Suite.

Requirements

At least three years of proven experience in new home sales for a production builder.
Available to work weekends.
Able to collaborate in a team environment.
Demonstrates active listening, confidence, and respect when communicating.
Organized and detail-oriented, and able to complete tasks effectively and on time using required technical tools.
Able to work in a fast-paced environment while maintaining a positive attitude and a minimum capture rate of 80%.
Strong negotiation and problem-solving abilities.
Clear communication and the ability to build strong internal and external relationships.
Able to maintain complete data tracking.

Responsibilities

Design and implement sales strategies to achieve and surpass sales objectives.
Cultivate and maintain relationships with prospective homebuyers.
Guide clients through the entire sales journey and follow sales and homebuyer-experience processes.
Collaborate with the Neighborhood Construction Manager and New Home Consultants.
Conduct market research and stay informed about market trends and competitors.
Ensure point-of-sale and marketing materials are accurate, current, and compelling.
Maintain precise records of sales activity, including leads, follow-ups, and closed deals, in CRM software.
Promptly address customer concerns or issues and deliver outstanding customer service.
Promote and advocate for First Heritage Mortgage as the lender of choice.

Benefits

Competitively priced health care options through Aetna, MetLife, and EyeMed.
Employer-paid short-term and long-term disability insurance, basic life insurance, and AD&D insurance.
Employee-paid life insurance, Legal Resources, and Aflac supplemental options.
401(k) with up to $5,000 employer match.
Health Savings Account (HSA).
Three weeks of paid parental leave.
Flexible Spending Account (FSA) for dependent care.
12 weeks of paid maternity leave through the Short-Term Disability Plan.
Free and low-cost mental health resources and support services through the Employee Assistance Program.
Tuition and certification reimbursement.
15 days of vacation, increasing with tenure, and six days of paid sick leave.
No-cost coverage for identity theft or travel mishaps.
Discounts on purchasing a Stanley Martin home and discounts with mortgage, title, and Verizon cell phone services.
Advanced pay option through Dayforce Wallet.
Giving Back Program offering up to a $250 match and eight hours of leave, among other support.