Assistant Neighborhood Sales Manager

Stanley Martin Homes•Raleigh, NC

About The Position

The Assistant Neighborhood Sales Manager (ANSM) supports the Neighborhood Sales Manager in preparing and running the assigned model home or sales office, delivering high-quality customer service, and helping achieve neighborhood sales goals. The workday typically begins between 9 and 10 a.m. The ANSM greets prospects and appointments, learns about their home-search priorities, shows available homes, and helps homebuyers throughout the buying process by answering questions about home progress, loan information, and related topics. The role also involves maintaining and stocking brochures, auditing sales and marketing materials (including website details), coordinating neighborhood event announcements with corporate marketing, and submitting home listing information to StanleyMartin.com and the MLS. It is intended for someone eager to learn the Neighborhood Sales Manager role and the company’s mission, vision, values, and way of working. Daily technical tools include Salesforce, DXC Homebuilder One (HB1), and Microsoft Office Suite.

Requirements

  • Motivated by friendly competition and achieving sales goals.
  • Demonstrates active listening, confidence, and respect when communicating.
  • Has used a customer-service approach in previous work.
  • Eager to learn new technology quickly.
  • Detail-oriented when reviewing marketing materials and sales contracts.
  • Able to stay organized while tracking prospect outreach and sales needs.
  • Able to think critically about situations.
  • Able to work until 6 p.m. and on weekends.
  • Proficient in software systems, including Microsoft Office.

Responsibilities

  • Support the Neighborhood Sales Manager in preparing the sales office or model home for success.
  • Greet prospects and appointments and learn about their home-search priorities.
  • Show available homes to prospective homebuyers.
  • Keep sales materials organized, including assembling and restocking brochures.
  • Audit sales and marketing materials, including website information, for accuracy.
  • Communicate with customers each week to answer questions about home progress, loan information, and other aspects of the buying process.
  • Coordinate with corporate marketing to announce neighborhood events and updates to prospective homebuyers.
  • Submit home listing information for StanleyMartin.com and the MLS.
  • Help maintain the appearance of the neighborhood and deliver high-quality customer service while supporting neighborhood sales goals.

Benefits

  • Health care options through Aetna, MetLife, and EyeMed.
  • Employer-paid short-term and long-term disability insurance, basic life insurance, and AD&D insurance.
  • Optional employee-paid life insurance, Legal Resources, and Aflac supplemental coverage.
  • 401(k) with up to a $5,000 employer match.
  • Health Savings Account (HSA).
  • Three weeks of paid parental leave.
  • Flexible Spending Account (FSA) for dependent care.
  • 12 weeks of paid maternity leave through the Short-Term Disability Plan.
  • Mental health resources and support services through the Employee Assistance Program.
  • Tuition and certification reimbursement.
  • 15 days of vacation, increasing with tenure.
  • Six days of paid sick leave.
  • No-cost coverage for identity theft or travel mishaps.
  • Discounts on Stanley Martin homes and partner mortgage, title, and Verizon services.
  • Advanced pay option through Dayforce Wallet.
  • Giving Back Program, including up to a $250 match and eight hours of leave.
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