Navigator II

Community Bridges • Phoenix, AZ

2d

About The Position

Community Bridges, Inc. (CBI) is an integrated behavioral healthcare agency providing residential, outpatient, inpatient, patient-centered medical home, medication-assisted treatment, and crisis services throughout Arizona. Its programs serve people experiencing crisis, opioid use disorder, homelessness, and mental illness.

The Navigator II works to improve clients’ likelihood of success by identifying and reducing barriers and connecting clients with services and resources. The role provides outreach, engagement, case management, and ongoing wraparound support to individuals identified as needing additional assistance. The Navigator II helps determine appropriate next steps and supports individuals in accessing services. The position is part of a multidisciplinary team of internal and external stakeholders and documents and tracks patient interactions in accordance with applicable Arizona regulations and agency, accreditation, and program requirements.

Requirements

• High school diploma or GED.
• At least 12 months of recovery from substance use and/or mental health disorders.
• At least 90 days of experience in a Navigator or Peer Support Specialist role.
• Current, valid Arizona driver's license in good standing.
• Ability to provide a 39-month motor vehicle record.
• Arizona Fingerprint Clearance Card, as required for the program.

Nice To Haves

• Associate degree or higher in a field related to behavioral health.
• 1–3 years of full-time healthcare-related work experience providing exposure to behavioral and medical crisis situations.
• 1–3 years of substance abuse or mental health recovery-oriented service experience.

Responsibilities

• Identify and reduce barriers to client success.
• Connect clients with needed services and resources.
• Conduct outreach and engagement with individuals needing additional support.
• Provide case management and ongoing wraparound supportive services.
• Map out appropriate next steps and assist individuals in accessing services.
• Work as part of a multidisciplinary team of internal and external stakeholders.
• Document and track required patient interactions according to applicable regulations, provider manuals, accreditation requirements, and agency and program policies.

Benefits

• Generous paid time off accrual, described as five weeks.
• Medical, dental, and vision plans.
• Disability insurance.
• Life insurance.
• Supplemental plans, including hospital indemnity and critical illness coverage.
• Pet insurance.
• Dependent care savings plan.
• Healthcare savings plan.
• 401(k) with employer match, 100% vested upon enrollment.
• Wellness programs.
• Tuition reimbursement and scholarship programs.
• Incentives.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED