Navigator II

Community Bridges•Phoenix, AZ

About The Position

Community Bridges, Inc. (CBI) is an integrated behavioral healthcare agency offering a variety of programs throughout Arizona, including residential, outpatient, inpatient, patient-centered medical homes, medication-assisted treatment, and crisis services. CBI provides prevention, education, and treatment using evidence-based models. The Navigator II enhances clients’ likelihood of success by identifying and reducing barriers and connecting them with needed services and resources. The role supports individuals who need additional engagement through outreach, engagement, case management, and ongoing wraparound services. The Navigator II identifies appropriate next steps and helps individuals access services that support ongoing success. The position is part of a multidisciplinary team of internal and external stakeholders and documents and tracks required patient interactions in accordance with applicable Arizona administrative and behavioral health requirements, CARF standards, CBI policies and procedures, and program-specific requirements.

Requirements

High school diploma or GED.
At least 12 months of recovery from substance use and/or mental health disorders.
At least 90 days of experience in a Navigator or Peer Support Specialist role.
At least 21 years of age.
Arizona Fingerprint Clearance Card, as required for the program.
Current, valid Arizona driver’s license in good standing.
Ability to provide a 39-month motor vehicle record (MVR).

Nice To Haves

Associate degree or higher in a field related to behavioral health.
1–3 years of full-time healthcare-related work experience providing exposure to behavioral and medical crisis situations.
1–3 years of substance abuse or mental health recovery-oriented service experience.

Responsibilities

Conduct outreach and engage individuals who need additional support.
Provide case management and ongoing wraparound supportive services.
Identify and reduce barriers to clients’ success and connect them with services and resources.
Map out appropriate next steps and assist individuals in accessing services.
Work with a multidisciplinary team of internal and external stakeholders.
Document and track required patient interactions in accordance with applicable regulations, standards, policies, procedures, and program requirements.