Navigator II

Community Bridges, INC • Phoenix, AZ

6d

About The Position

Community Bridges, Inc. (CBI) is an integrated behavioral healthcare agency providing residential, outpatient, inpatient, patient-centered medical home, medication-assisted treatment, and crisis services throughout Arizona. CBI offers substance use and behavioral health prevention, education, and treatment programs using evidence-based models.

The Navigator II enhances clients’ likelihood of success by identifying and reducing barriers and connecting them with needed services and resources. The role supports individuals who need additional engagement through outreach, engagement, case management, and ongoing wraparound services. The Navigator II identifies appropriate next steps and helps individuals access services that support continued success. The position is part of a multidisciplinary team of internal and external stakeholders and documents and tracks patient interactions in accordance with applicable Arizona regulations and provider manuals, CARF requirements, CBI policies and procedures, and program-specific requirements.

Requirements

• High school diploma or GED.
• At least six months of recovery from substance use and/or mental health disorders.
• Behavioral Health Technician (BHT) qualification in accordance with A.A.C. R9-10-101.33 and CBI Clinical Policies and Procedures.
• At least 90 days of experience in a Navigator or Peer Support Specialist role.
• Current Arizona driver’s license in good standing.
• Clear 39-month Motor Vehicle Record.
• Arizona Fingerprint Clearance Card, as required for the program.

Nice To Haves

• Associate degree or higher in a field related to Behavioral Health.
• 1–3 years of full-time healthcare-related work experience providing exposure to behavioral and medical crisis situations.
• 1–3 years of substance abuse or mental health recovery-oriented service experience.

Responsibilities

• Conduct outreach and engage individuals who need additional support.
• Provide case management and ongoing wraparound supportive services.
• Identify and reduce barriers to clients’ success and connect them with needed services and resources.
• Map out appropriate next steps and assist individuals in accessing services.
• Work with internal and external stakeholders as part of a multidisciplinary team.
• Document and track required patient interactions according to applicable regulations, standards, policies, and program requirements.

Benefits

• Generous paid time off accrual, starting at five weeks.
• Medical, dental, vision, disability, life, and supplemental insurance plans.
• Hospital indemnity and critical illness plans.
• Pet insurance.
• Dependent care savings and healthcare savings plans.
• 401(k) with employer match; 100% vested upon enrollment.
• Wellness programs.
• Tuition reimbursement and scholarship programs.
• Incentives.
• Competitive pay rates.
• Ongoing training and support, with professional growth opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED